Can I make all my updated prices end in .99?Solved
After a percentage increase my prices look odd, like 543.27. I want them to end in .99.
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What is Envia and what do I need to connect it?Solved
I saw Envia in the carrier list. Is it a courier?
017
Can I give a customer a membership for free, like a VIP or an influencer?Solved
I want to give a few people Gold membership without them paying for it.
013
How do I add a search box to my store's page-not-found screen?Solved
When someone lands on a broken link, I want them to be able to search for products instead of leaving.
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Can I use my existing EAN barcodes, and which barcode types are supported?Solved
Some of my products already have EAN numbers from the manufacturer, others have none.
0112
How do I see which storefront texts are still untranslated?Solved
There are hundreds of strings and I keep losing track of what I've already done.
013
What is the Conversions API section on the Instagram & Facebook Shop page, and do I need it?Solved
Below the shop setup there is a Conversions API card, and I am not sure if it is required.
016
What can I change from the Customize Theme page?Solved
There are a lot of screens under Appearance and I'm not sure which one changes what. Is Customize Theme where I edit everything?
01216
How do I make my own blog post layout without changing the built-in templates?Solved
I like one of the default blog designs but want to move a few things around, and I don't want to break the original.
015
A block in my template builder shows a Disabled tag. What does that mean?Solved
I added a block to my product template and it is marked Disabled in the layout.
014
Can I translate all my storefront text in a spreadsheet instead of one by one?Solved
There are hundreds of interface strings and typing them in the admin is slow.
0112
Can Ads Manager pause ads that are spending money but not selling?Solved
I don't check my ads every day. Some of them burn budget with no sales.
014
Can each category have its own image and description?Solved
I want my category pages to look like proper landing pages, not just a list of products.
01231
Can I show an add-on only after the shopper picks a certain option?Solved
I want an engraving text box to appear only when someone selects "Add engraving".
015
If I change a product's price or delete the product, do my past orders change?Solved
I am raising prices next month and also removing some old products. I am worried about my order history.
012
How can I turn off a coupon without deleting it?Solved
I want to pause a code during a stock shortage and use it again next month.
015
What does a shopper see when they click the link in an abandoned cart email?Solved
I want to be sure customers land back on their cart and not on an empty page.
015
If I use Shipping Zones and a courier, which one sets the shipping price?Solved
I've set up a couple of shipping zones and also connected a courier in Shipping Carriers. What will customers actually pay at checkout?
01254
A product has its own size chart and its category has another one. Which one do shoppers see?Solved
My slim-fit shirts need a different chart from the rest of the Shirts category.
014
How do I move my hero text to the left or to the bottom of the banner?Solved
All my banner text is stuck in the centre. I want it on the left so it does not cover the model in the photo.
012
Verify & activate says the nameservers are not detected yet. What should I do?Solved
I changed the nameservers at my registrar, but verifying my custom domain keeps failing.
018
How do I turn on the sticky Add to Cart bar and a Buy Now button on product pages?Solved
On phones the Add to Cart button scrolls out of view and customers have to scroll back up.
017
What do Abandoned, Recovered, Completed and Closed mean on my abandoned carts?Solved
Each cart in the list has a status and I'm not sure what they mean.
013
Can I block returns on some categories, like innerwear or sale items?Solved
I accept returns on most products but not on hygiene items.
0110
Where do I find Tags, Brands and Attributes when they are not in the side menu?Solved
I can see Categories under Products in the menu, but not the other product settings.
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