Can the cookie banner sit in a corner instead of across the whole bottom of the page?Solved
The full-width bar covers my product images on mobile. I'd like a smaller box in the corner.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
How do I make shoppers sign in before they can use the storefront chat?Solved
I only want registered customers using the chat assistant, not anonymous visitors.
015
Where does my printed invoice get my store name, logo, address and phone number?Solved
My invoice shows an old phone number and no logo. Where do I change these?
013
How long does it take to list my products?Solved
When will my products be live after I send them?
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Can shoppers see how many points they'll earn on the product page?Solved
I want something like "Earn 50 points" under the price to encourage people to buy.
015
Meta rejected some of my products on the last sync. What should I fix?Solved
The plugin says some products were rejected by Meta.
0112
Why is shipping showing as zero at checkout?Solved
I set a shipping charge but customers aren't paying anything for delivery.
013
I added a Material option to my product but no new variant rows appeared. What did I miss?Solved
I typed Material in a new option box and saved, but the variants table still only shows size and colour.
014
Can I see who changed a product and what they changed?Solved
A product's price changed and nobody on my team remembers doing it.
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Is there a mobile app to manage my store?Solved
Working on the website from my phone is hard.
01205
How do I start accepting online payments on my store?Solved
I have added my products and want customers to pay by card/UPI at checkout. Where do I connect a payment gateway, and which ones are supported?
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Can a section on my app home screen show only a few chosen categories?Solved
I only want my three main categories in the category row of the app, not every small sub-category.
015
What happens when my store reaches a plan limit?Solved
My plan has caps on things like products and orders. What actually happens when I hit one? Will my store stop working?
01201
What do I need to do so my shop shows up on Google?Solved
My store is live but I can't find it when I search on Google. Is there a checklist?
01266
What do shoppers see on the product page when a product has wholesale prices?Solved
I added quantity tiers to a product and want to know how they look to customers before I tell my buyers.
014
What shows in the Additional Details tab on my product page, and how do I remove a row?Solved
Shoppers see a table with SKU, weight and package type next to the Description tab. I want to know where each line comes from.
016
What details do I need to connect Delhivery in Shipping Carriers?Solved
I have a Delhivery business account and want to create shipments from Wcart.
015
Can I get my ad results emailed to me every week?Solved
I'd like a weekly summary of spend and sales from Meta and Google in my inbox, and one for my marketing person too.
015
Should I enter my shipping package sizes in inches or centimetres?Solved
The package form lets me pick inches, but the product page shows dimensions in cm. Which should I use?
013
Shoppers see "Please sign in to get notified" on my out-of-stock products. Can guests sign up too?Solved
Most of my visitors don't have an account and they give up when asked to sign in.
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What is the difference between Customers → Signup & Login and Settings → Signup and Login?Solved
I found two signup and login pages in my admin and do not know which one to change.
012
Do I need special software to go live with Video Commerce?Solved
I want to run a live shopping session from my laptop.
0112
How do I choose the Google product category or keep a product out of my feed?Solved
Merchant Center is complaining about some of my products, and a few shouldn't be in the feed at all.
0113
Can I work on a page as a draft and undo changes if I make a mistake?Solved
I'm rewriting my About Us page and don't want a half-finished version to show. And if I mess it up, can I go back?
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