What happens to my login and checkout forms if Google reCAPTCHA cannot be reached?Solved
I am worried that a Google outage could stop customers from logging in or ordering while reCAPTCHA is on.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
What is an evergreen countdown timer, and should I use one?Solved
I saw two timer types in the Countdown Timer plugin and I'm not sure which to pick.
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What happens if I reject a customer's bank transfer payment proof?Solved
A customer uploaded a blurry screenshot and I am not sure whether to reject it.
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Will my customers be taken to another website to pay online?Solved
Some of my customers get nervous when they leave my site to pay.
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How do I see how much a video session sold?Solved
I want to know whether my shoppable videos are worth the effort.
014
Can I change the layout of the product, cart and checkout pages?Solved
I would like the product page to show reviews higher up and a simpler checkout.
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How do vendor commissions and payouts work?Solved
If I run a multi-vendor store, how do I take my cut and pay the sellers?
01458
Can I sell several products together as one bundle?Solved
I want to sell a gift set made of three products I already list, at one combined price.
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Which parts of a product are not copied when I click Duplicate?Solved
I want to clone my best seller as a starting point and need to know what I will have to redo.
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How do I let customers pick up orders from my shop?Solved
I have a physical shop and some customers would rather collect in person than pay for delivery. How do I offer in-store pickup?
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Why didn't my wholesale price apply to an order?Solved
A customer bought 12 items but was charged the normal price.
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Can I switch a section off for a while without deleting it?Solved
I have a festival offer banner that I only want to show during sales. I do not want to set it up again every time.
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How do I discount every product except a few bestsellers?Solved
I'm running a store-wide 15% off but want to keep my top three products at full price.
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Why can't shoppers see the hidden gifts in my Find & Earn event?Solved
I created an event but no gifts show up on my storefront.
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How do I find the right section to add in the page builder?Solved
The page builder has so many sections that I can't find a slider or an FAQ block.
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How do I add stock to a specific store location?Solved
I opened a second shop that gets its stock from our main warehouse. How do I record what that shop holds?
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Where do I type the value of an additional field for one product?Solved
I created a "Material" field, but I can't see where to enter "100% cotton" for a particular shirt.
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How do I add WhatsApp and Facebook share buttons to my product pages?Solved
I want shoppers to be able to share a product with friends in one tap.
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How do I change the "3D / AR" label shown on the 3D viewer?Solved
I want the little badge on the model viewer to say something like "Rotate me" instead of 3D / AR.
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How do I add a Size filter to my shop page?Solved
Customers keep asking for a way to see only the products available in their size.
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How do I add a contact or enquiry form?Solved
I want a form where customers can send a bulk order enquiry.
01207
How do I know how many people received and opened my push notification?Solved
I sent a sale alert yesterday and want to know if anyone clicked it.
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How do I find past-due subscriptions and cancel one from the admin?Solved
I want to see which customers have failed renewals and cancel a subscription for a customer who called me.
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What delivery status does my customer see on their order page?Solved
Customers keep asking whether their parcel has left. What do they see in their account?
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