My customer export does not include addresses or customer groups. Is something wrong?Solved
I exported my customers for my accountant but the file only has a few columns.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
How do I stop taking Cash on Delivery and accept only prepaid orders?Solved
Too many COD parcels are coming back. I want customers to pay before I ship.
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Can I give free shipping with a coupon code?Solved
I want to run a FREESHIP code for one weekend only.
013
Can I make a landing page without the header and footer?Solved
I am running an ad campaign and want a focused page with no menu that could distract visitors.
013
Why do my variable product cards say Select Options instead of Add to Cart?Solved
On my shop page, simple products have Add to Cart but my clothing has a Select Options button.
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Do test orders send emails, use up stock or show up in my sales reports?Solved
I want to check my checkout without messing up my stock levels or sales numbers.
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Why can't I see Roles & Permissions in my Settings menu?Solved
Someone told me to add staff from Roles & Permissions, but there's no such section in my settings.
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Why won't my shipping zone save?Solved
I click Save zone and get an error message instead.
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How do I permanently delete products that are sitting in Trash?Solved
My product Trash is full of old test products. I want them gone for good.
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Do customers pay shipping when they choose store pickup?Solved
I turned on Click & Collect and want to be sure pickup orders aren't charged delivery.
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Why does my Staff page show "Upgrade to add more" instead of Invite staff?Solved
I only have two staff members, but I can't invite a third.
012
What does the customer see right after paying online compared with choosing COD?Solved
I want to know what my thank-you page says for each type of order.
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Can I charge a different tax rate for one pincode or city?Solved
One area I deliver to has an extra local tax on top of the normal rate.
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Placing a test order says "Test order limit reached (10)". How do I place more?Solved
I am still testing my checkout and payment options and cannot place another test order.
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How do I make my headings less bold?Solved
The section headings on my store feel too heavy for my brand.
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Can I charge less shipping on bigger orders?Solved
I want 100 shipping under 1000, 50 up to 3000, and free above that.
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