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Verify & activate says the nameservers are not detected yet. What should I do?

I changed the nameservers at my registrar, but verifying my custom domain keeps failing.

pluginsdomaincustom-domaindns

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This usually means the change has not spread yet, or the nameservers do not match exactly. Check at your registrar:

  • The nameservers are exactly the ones listed under DNS setup on Settings → Web Settings → Custom Domain.
  • The old nameservers have been removed, not just added to.
  • You changed the domain shown in the Domain change in progress card.

Nameserver changes can take a few minutes to a few hours. Wait, then click Verify & activate again. Your store keeps working on its current address until verification succeeds.

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