Can I give a customer group free shipping without any discount?Solved
My trade buyers pay full price, but I want their orders to ship free.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
shippingClear
How do I make one weight or price bracket free in my shipping zone?Solved
Orders over 5 kg should be charged, but everything below 1 kg ships free.
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Why does my order page say "No shipping carrier enabled"?Solved
I wanted to add an AWB number but the Fulfilment box only shows this message.
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Which couriers in Shipping Carriers can print labels, and which only show rates at checkout?Solved
I want to create AWBs from Wcart, so I need to know which courier integrations actually support that.
0111
If an address fits two of my shipping zones, which rates does the customer get?Solved
I have a zone for the whole of Tamil Nadu and another just for Chennai. Which one does a Chennai customer get?
0110
How do I set shipping charges based on weight and add a delivery location like Kerala?Solved
I want shipping fees that vary with weight (e.g., Rs 80‑100) and I need to include Kerala as a delivery area.
0114
Why is the Place Order button greyed out for one customer's address?Solved
A shopper says the order button won't click once she types her address.
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Can I switch to a different courier later with the Shipping Carriers plugin?Solved
I started with one courier but may move to another if their rates are better.
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Who delivers the order to the customer?Solved
Who delivers the order to the customer?
0121
Why is the pincode checker not showing on my product page?Solved
I bought Delivery Restrictions and added my pincodes, but there is no "Check delivery availability" box on the product page.
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Can I add a shipping charge or a coupon to an order I create in the admin?Solved
I am entering a phone order and the customer wants delivery.
0115
Do downloadable products need shipping settings?Solved
I sell e-books. Will customers be asked for a delivery address or charged shipping?
01106
Can I charge shipping based on the weight of the order?Solved
Heavier orders cost me more to send. Can shipping go up with the total weight instead of being one flat fee?
01116
How many days does delivery take?Solved
What delivery time should I show customers?
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How do I limit delivery to the pincodes I actually serve?Solved
I only deliver within my city right now. Can I stop people outside my area from placing orders?
01158
Can customers choose between several of my shops for pickup?Solved
I have three branches in different areas and want shoppers to pick the nearest one.
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Why does my order show "Manual Shipping" or a courier name next to Shipping?Solved
In the order summary the shipping line sometimes says Manual Shipping and sometimes a courier.
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Can I get live courier rates and print shipping labels?Solved
I ship a lot of parcels and want to stop entering everything twice.
01191
Why can't I find a country in the list when I add a Selling Location?Solved
I want to edit India in Selling Location but the Add Country list doesn't show it.
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Can I show customers whether COD is available for their pincode?Solved
I only offer Cash on Delivery in some areas and customers keep asking.
01119
Where do I enter a product's weight and size?Solved
My couriers charge by weight and box size, so I want those details on each product.
01124
Why does the cart show a different shipping charge from the one at checkout?Solved
My cart page shows my normal shipping fee, but at checkout the customer gets a cheaper zone rate.
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My plan now allows fewer carriers than I have selected. Will my couriers stop working?Solved
After a plan change, the Shipping Carriers section shows a warning that I have more carriers selected than allowed.
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How do I offer free local delivery but charge shipping everywhere else?Solved
I deliver free within my city using my own staff. Other areas go by courier.
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Which details of my shop do customers see when they choose Pickup in store?Solved
I want to be sure the right address shows for each of my two shops.
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