Why does my variable product show a price that doesn't match any single size?Solved
My shop card shows ₹499 crossed out and ₹399, but no size actually has that pair. Where do these numbers come from?
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What is the "variants" badge on my product cards, and why does it count sizes I switched off?Solved
My card says "6 variants" but I unticked Active on two of them. Shoppers can only buy four.
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My logo looks too small in the header. How do I make it bigger?Solved
My logo is uploaded but it shows up tiny and hard to read on the storefront.
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Which reCAPTCHA version should I choose: v2 Checkbox, v2 Invisible or v3?Solved
The reCAPTCHA settings give me three versions and I am not sure which one suits a small store.
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What product details do you need to add an item?Solved
If I want you to add a product, what information should I provide?
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Where do I enter stock for a product that has sizes or colours?Solved
I made a variable product but I can't find the Quantity box in the Inventory card.
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Is Wcart a marketplace or does it give me my own store?Solved
I’m wondering whether Wcart works like a shared marketplace where many sellers list together, or if it provides a separate storefront for me.
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Do I need to switch on each option after installing AI Search Optimization?Solved
I installed the plugin but have not opened its settings yet. Is it doing anything?
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My product shows "Out of stock" even after I added it. How do I fix it?Solved
My product shows "Out of stock" even after I added it. How do I fix it?
0120
I switched reCAPTCHA from v2 to v3 and now my forms fail. What went wrong?Solved
Customers suddenly cannot log in or send the contact form.
0114
Where do I upload the logo and splash screen for my mobile app?Solved
I have a light and a dark version of my logo plus a full-screen image I'd like to show while the app opens.
014
Can I send people to a thank-you page after they submit a form?Solved
I want to track form submissions as conversions with a separate page.
0114
Can I put just one size of a product on sale?Solved
I have too many Small T-shirts in stock and only want to discount that size.
017
How do I hide the Category and Brand line on my product pages?Solved
Under the description it says "Category: Sarees Brand: XYZ". It looks cluttered on my page.
014
Can I create a new category, brand or tag while I'm adding a product?Solved
I'm halfway through a product and realise the brand doesn't exist yet. I don't want to lose my work.
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My store is not showing - was it deleted? Should I rebuild it?Solved
My store is not showing - was it deleted? Should I rebuild it?
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My old store expired. Can you rebuild it?Solved
My old store expired. Can you rebuild it?
0117
I don't have a GST number. Can I still make my store live?Solved
I don't have a GST number. Can I still make my store live?
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What is the Manage Permissions page for, if I set access in Manage Roles?Solved
Under Roles & Permissions there are both Manage Roles and Manage Permissions. Do I need to change anything on the Permissions page?
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Why do I see products that aren't mine?Solved
My store shows items I never added.
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How do I change the message and colours on my maintenance page?Solved
The maintenance screen says We'll be back soon and I want to add an opening date.
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01131
What is the difference between a warehouse and a store location?Solved
Inventory has both warehouses and store locations, and I am not sure which to use.
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How do I track stock (inventory)?Solved
I want stock to reduce when orders come in.
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