How do I make my hero banner fill the whole screen height?Solved
I want the first thing visitors see to be one big full-screen image with my heading on it.
017
Get answers from the Wcart community
Search what other merchants already solved, or ask your own question — payments, shipping, themes, plugins and more.
Hi there! Got a question? We’re happy to help — Ask the community
What merchants ask about
Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
How do I create subcategories like Men → Shirts?Solved
I want a menu like Men, then Shirts, Trousers and Shoes inside it.
01445
Can I change the message shoppers see when their pincode is not serviceable?Solved
The default text is a bit blunt. I want to suggest they contact us on WhatsApp instead.
015
Can shoppers use a photo instead of their camera for Virtual Try-On?Solved
Some customers don't like turning on their webcam.
0110
If a product is on sale, does the wholesale price stack on top of the sale price?Solved
My product has a sale price and also tiers for 10+ units. I want to know which price a bulk buyer gets.
015
Can Razorpay accept payments in US dollars on my store?Solved
I get a few orders from abroad and want them to pay with Razorpay.
016
If I name a product in Hindi or Tamil, what will its web address look like?Solved
Most of my customers search in Hindi, so I want product names in Hindi. Will the product links still work?
016
My spreadsheet column names are different from Wcart's. Do I have to rename them before importing?Solved
My supplier sends an Excel file with their own headings like "Item Name" and "MRP".
017
Can I choose where my additional fields appear on the product page?Solved
I added a Material field but I would like it in its own tab instead of mixed into the description.
0111
Can I show each shopper the products they looked at recently?Solved
Returning customers often come back for something they viewed before. Can my home page remind them?
015
How do I change the FAQ section title and layout on product pages?Solved
The FAQ block on my product page looks plain and shows too many questions at once.
014
Does clicking Sync now in Sales Channels send my new products to Google straight away?Solved
I added new products and pressed Sync now, but they are still not showing in Merchant Center.
015
Why can't I save a product?Solved
Product save fails or shows "value is too long".
01463
I lost my phone with the authenticator app. How do I get back into my admin?Solved
My phone was stolen and now the login keeps asking for the 6-digit code.
015
What happens if I turn off Track inventory on a product?Solved
I make some items to order, so I don't really have a stock count for them.
014
If my plan allows fewer gateways than I already set up, do the old ones stop working?Solved
I am thinking of moving to a smaller plan and I currently have three gateways turned on.
0114
Can I edit the SEO titles and descriptions of many products at once?Solved
Opening each product one by one to fix its meta description is taking forever.
01221
How do I add products to my store?Solved
Where in the admin do I add products?
01521
Why don't I see the Compare button on my product pages?Solved
I can see it on the product grid but not when I open a product.
016
Can I place an add-on option near the product title instead of in the add-ons block?Solved
I want the size note to show right under the product name, and the gift message just above Add to cart.
015
01366
Why isn't my free-shipping minimum working for customers in my shipping zone?Solved
Free shipping above 999 works for most people, but customers in my Kerala zone still pay.
015
What is the difference between COD (Pending) and Paid (Processing) on a backend order?Solved
When I create an order in the admin, there are two payment buttons and I'm not sure which to pick.
016
What is the difference between Reject and Block for a vendor?Solved
I have a seller I do not want on my store for now, and I am not sure which button to use.
015
Why can't I tag my products in Instagram posts yet?Solved
My catalog synced to Facebook, but Instagram will not let me tag products.
0112