Can my invoice show the amount paid and the balance due?Solved
For Cash on Delivery orders I want the invoice to show that the amount is still to be collected.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
What do Unfulfilled, Shipped and Return mean in the Fulfilment column?Solved
I turned on the Fulfilment column on my orders and want to understand the labels.
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I created a new category but it does not appear on my storefront. What is missing?Solved
The category is in my admin category list but shoppers cannot see it in the menu or category list.
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Can each variant have its own weight, size and shipping cost?Solved
My small and large planters weigh very differently, so shipping should be different too.
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What are Shipping Packages for, and how do I use them?Solved
I see a Shipping Package page under Store Settings. Do I need it, and how does it connect to my products?
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How do I hide one shipping option in a zone without deleting it?Solved
I offer Express in my city zone, but my courier is not doing express this month.
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Can I show my own logo or message while my store is loading?Solved
There's a loading screen before my store appears and I'd like it to match my brand.
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How do I stop a webhook for a while without deleting it?Solved
We are moving our order app to a new server and do not want calls going to the old one this week.
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If someone unsubscribes and later signs up for my newsletter again, will they get my emails?Solved
A customer unsubscribed by mistake and then filled in the newsletter box on my site again.
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How do I delete a design from Your Saved Themes?Solved
I saved my old design a few times while switching themes and now have duplicates I don't need.
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How do I put a banner slider at the top of my app's home screen?Solved
I have a few sale banners and want them sliding across the top of the app home page.
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What exactly gets replaced when I activate a different theme?Solved
I have spent time on my home page and footer links. Will switching themes wipe them or my products?
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A shopper who ordered as a guest gets "An account with this email already exists" when signing up. What should they do?Solved
The customer placed an order without logging in and now cannot register with the same email.
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A customer forgot their password. Can I set a new one for them from the admin?Solved
An older customer cannot manage the reset steps on their own and asked me to sort it out.
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Can shoppers check delivery to their pincode from the cart page?Solved
I want customers to know before checkout whether I deliver to them.
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How do I switch off one payment gateway for a while without losing its keys?Solved
I want to stop offering PayPal for a few weeks but keep the setup.
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Do imported orders reduce my stock or send emails to customers?Solved
I'm importing two years of old orders and I'm worried customers will get emails or my stock will drop.
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Can I print a packing slip without prices to put in the parcel?Solved
Some orders are gifts, so I don't want the prices in the box.
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How do I add someone to my newsletter list by hand?Solved
A customer asked at my shop counter to get my offers by email.
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How do I stop a scheduled email campaign from going out?Solved
I scheduled a sale email for tomorrow but the sale has been postponed.
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Can I charge shipping for every item in the cart instead of once per order?Solved
Each extra item adds packing cost for me, so I want 40 per item.
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What is the difference between Install and Activate on the Themes page?Solved
I clicked Install on a theme but my storefront still looks exactly the same.
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What is a Territory in Inventory, and do I need one?Solved
Inventory has a Territories page before Warehouses. I only have one stockroom, so I'm not sure what a territory is for.
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My product section isn't showing the products I picked. What should I check?Solved
I chose five products in Include Products, but the slider on my store shows different ones.
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