How do I design my own header with drag and drop?Solved
None of the preset headers fit my brand. I want to place the logo, menu and icons myself.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
My product section isn't showing the products I picked. What should I check?Solved
I chose five products in Include Products, but the slider on my store shows different ones.
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I renewed my plan but the admin still says my subscription has expired. What do I do?Solved
I paid for the renewal a few minutes ago, but I keep landing on the expired screen.
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What do the Configured, Not set up and Add keys labels mean on my Payment Gateway page?Solved
Some gateways in my list show Not set up and I can't tick them.
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If my Selling Location list is empty, which countries can customers pick at checkout?Solved
I never added anything under Selling Location. Can anyone in the world order?
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Can I see which ad or campaign brought in a particular order?Solved
I'm running Google and Instagram ads and want to know which one an order came from.
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Why is one of my products missing from its category page?Solved
Other products show in the category, but this one does not, even though I am sure I added it.
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How do I stop selling one size or colour without deleting the whole product?Solved
The XL in red is discontinued but the other sizes are still available.
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Some themes say Free and others show a Buy button. What do the labels on a theme card mean?Solved
I want to know which themes I can use straight away and which ones cost extra.
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How do I make a coupon work for only the first 100 orders?Solved
I want a limited-quantity code for my launch: once 100 people use it, it should stop.
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Can each variant of a product have its own photo?Solved
My kurta comes in red, blue and green, and I want the right colour to show when a shopper picks it.
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What does a shopper see if one product in their cart can't be delivered to their address?Solved
I restricted a heavy product to my city. What happens if someone outside adds it?
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Can I search my product list by SKU or barcode instead of the product name?Solved
My packing team only has the SKU printed on the box, and I need to find the product fast.
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What do I need to fill in on the Store Address page, and where is it used?Solved
I'm setting up my store and see a Store Address page under Store Settings.
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What number do I put in the orderstatus column of the order import file?Solved
The import template has an orderstatus column with a 1 in it. What do the numbers stand for?
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I updated a product but my storefront still shows the old price and description. Why?Solved
I saved the product a minute ago and the admin shows the new details, but the shop page has not changed.
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Do draft products count towards the number of products my plan allows?Solved
I'm close to my product limit and want to prepare new items before removing old ones.
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What does "Deleted product #" mean in my Sales by Product report?Solved
One of the rows says Deleted product followed by a code instead of a product name.
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Can my customers search and filter their own past orders on my store?Solved
Some of my regular buyers have dozens of orders and ask me to find an old one for them.
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Why are Refunded and the return statuses missing from my order status dropdown?Solved
I want to mark an order as Refunded but the dropdown only goes up to Cancelled.
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What should I enter as the Payee name in my UPI settings?Solved
There is an optional Payee name box next to the UPI ID.
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Does my store have an RSS feed for my blog?Solved
A reader asked if they can follow my blog in their feed reader app.
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What is the Store Location setting used for?Solved
Under Store Settings there's a Store Location page that only asks for a country. What does it do, and is it the same as my pickup address?
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How do I approve or remove comments on my blog posts?Solved
Readers have started commenting on my blog. Do comments go live straight away, and how do I get rid of spam?
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Can I upload all my tax rates from a spreadsheet?Solved
I have rates for many states and adding them one by one will take hours.
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