Can my accountant automatically get a copy of every order email my store sends?Solved
I want my accountant to receive the order confirmations without forwarding each one.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
Is tax worked out from the customer's delivery address?Solved
I want to be sure customers in other states get the right tax.
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If I cancel an order that included a gift card, is the gift card cancelled too?Solved
A buyer cancelled after I had already moved the order to Processing. The recipient may already have the code.
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How do I sort my admin product list by name or by the date I added products?Solved
I want to see my newest products at the top, and sometimes list everything A to Z.
015
What do I need from PayU to accept payments through PayUmoney?Solved
I signed up with PayU and want it at checkout.
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Can I change the "Buy Now" button text on an affiliate product?Solved
I list products sold on Amazon and want the button to say "Buy on Amazon".
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I set a Default Description in SEO Settings, but Google shows different text. Why?Solved
I wrote a nice description under SEO Settings, but search results still show my old text.
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General Settings will not save and says Support Contact must be 6–15 digits. What is wrong?Solved
I click Submit on General Settings and get an error about my phone number.
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Why does the tax line on my order say incl.?Solved
On some orders the tax line shows the word incl. and the subtotal looks lower than my product prices.
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My whole storefront shows a "be back soon" page instead of my shop. What happened?Solved
Every page on my site, even the home page, shows the same message and no products.
016
Can my vendors ask for a payout themselves?Solved
I would prefer sellers to request their money when they are ready rather than me checking each one.
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My email campaign has been "sending" for a long time. Is it stuck?Solved
I sent a campaign to about 2,000 subscribers an hour ago and it still says sending.
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Why are State, City and Postal greyed out when I add a tax rate?Solved
I want a rate for one state but I can't click the State box.
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Can a menu link go to another website and open in a new tab?Solved
I want a "Wholesale" link in my menu that opens our other website without customers leaving my store.
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Can I give Google only my product sitemap instead of the whole sitemap?Solved
I want to submit my products separately in Search Console to track them.
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If I set Search Engine Visibility to No, can shoppers still visit my store?Solved
I want to hide from Google for now, but my friends and early customers should still be able to shop.
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Can I set a decimal tax rate like 2.5%?Solved
My state charges 2.5% CGST and 2.5% SGST and I am not sure the rate box accepts decimals.
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Why does the Fulfilment & Tracking box on my order say no shipping carrier is enabled?Solved
I want to add a tracking number but the box tells me to enable a carrier first.
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Is there a report of every wallet credit and debit in my store?Solved
I want one list of all store credit movements, not customer by customer.
011
When I edit the items on an order, are the totals and stock updated?Solved
A customer asked me to swap one product for another on their order.
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Why do some of my sales show as Uncategorized in the Sales by Category report?Solved
Most of my revenue is split by category, but there is also a big Uncategorized row.
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Can I change the colour of the item-count badge on my header cart icon?Solved
The red number on the cart icon clashes with my brand colours.
014
Can I try a theme with my own products before activating it?Solved
The theme demos show sample products, so I can't tell how my own catalogue will look.
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Can Wcart email a customer their login details when I create their account?Solved
I am adding a few regular buyers by hand and want them to receive their password without me typing an email.
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