My campaign shows a low Opened rate, but customers tell me they read it. Is it wrong?Solved
Opened shows 8% yet several customers replied to the email.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
Is there a report that shows which customers come back and buy again?Solved
I want to know how many of my buyers are repeat customers and who they are.
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Can I make one state tax-free by adding a 0% rate for it?Solved
I added a 0% rate for one state, but customers there are still charged my normal tax.
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If I change my tax rate, will it change the tax on old orders?Solved
The GST rate on my products changed and I need to update it, but I don't want my past invoices affected.
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I fixed my share picture, but WhatsApp still shows the old preview. Why?Solved
I added a new image in the Share Launch Kit, yet the link I posted yesterday still shows a blank card.
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My out-of-stock products have disappeared from my shop pages. Are they deleted?Solved
A few products sold out and now they are missing from the category pages. I want people to still see them.
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Is there a receipt-style invoice for a small thermal printer?Solved
I print bills on a narrow receipt printer at my shop counter and the normal invoice is too wide.
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How do I add several categories to my menu at once?Solved
I have twelve categories and adding each link by hand is slow.
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Why can't I find a country in the Country list when adding a tax rate?Solved
I want to add VAT for the UK but only India shows in the Country dropdown.
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Can my wholesale group get a discount on one category only?Solved
Trade buyers should get 15% off fabrics, but pay full price on everything else.
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If I set an order to Refunded from the status dropdown, does the stock go back?Solved
A customer returned a dress and I marked the order Refunded, but my stock count did not go up.
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If I move an order back from Shipped to Processing, does anything get undone?Solved
I marked an order Shipped too early. The courier only picked it up the next day.
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What is the difference between the Default Tax Label and the Name on each tax rate?Solved
I see a label in Tax Settings and also a Name box on every rate, and I am not sure which one customers see.
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Can each variant of a product have its own shipping cost?Solved
My large size costs more to send than the small one.
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How do I change the placeholder text in my header search box?Solved
The search bar says "Search" and I would like it to say "Search sarees, kurtas and more".
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I set everything up for Google. How long before my shop appears in search results?Solved
I verified Search Console and submitted my sitemap two days ago and still cannot find my shop.
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Can I choose a ready-made header design instead of building one?Solved
I don't want to drag and drop anything. I just want a header that looks good.
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Can I create a coupon now that only starts working next week?Solved
I want to set up my launch-day code in advance so I do not forget on the day.
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After changing my plan, my newest products stopped showing on the storefront. Why?Solved
Everything still shows in my admin, but shoppers say some new products give a "not found" page.
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Can I give one section's heading its own colour or a gradient?Solved
I want the heading on my sale banner in gold, but I do not want to change the colours of the whole store.
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Can I charge tax on the shipping fee as well?Solved
In my country, shipping charges are taxable too. Can WCart include the delivery fee when it works out the tax?
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My Payment page says my plan doesn't include online card and wallet payments. What are my options?Solved
I want to accept cards but there is no gateway list on my payment settings.
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If I cancel my Wcart subscription, does my store close straight away?Solved
I'm thinking of pausing my business for a while and want to know what happens to my store.
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Can my accountant automatically get a copy of every order email my store sends?Solved
I want my accountant to receive the order confirmations without forwarding each one.
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How do I show my shop location on a map on my Contact page?Solved
I want a Google map with our shop pin and a directions link on the Contact Us page.
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