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What do Unfulfilled, Shipped and Return mean in the Fulfilment column?
I turned on the Fulfilment column on my orders and want to understand the labels.
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The Fulfilment column (switch it on under Columns on Orders → Manage Orders) gives a quick delivery view of each order:
- Unfulfilled: not shipped yet
- Shipped: the status is Shipped, or a tracking number (AWB) or ship date has been saved on the order
- Delivered: the status is Delivered
- Cancelled: the order was cancelled
- Return: a return was requested, approved or rejected
It's worked out from the order status and tracking details, so you don't set it separately. Update the order's status or its Fulfilment & Tracking box and the label follows.
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