How can I see unused gift card balances across my store?Solved
I sold many gift cards at Diwali and want to know how much is still unspent.
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paymentsClear
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Where can I see how much I collected through each payment gateway?Solved
I want to compare Razorpay and COD for last month.
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How can I cut down on fake Cash on Delivery orders?Solved
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How do I list only the orders that are still unpaid?Solved
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I turned on the wallet, but customers are asking where to find it on the website.
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The order page still says Balance due for the full amount even though the parcel is delivered and paid.
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How do I give a free trial or stop a subscription after a set number of payments?Solved
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A customer bought a gift card with Cash on Delivery. When does the recipient get the code?Solved
The order is still Pending and the recipient hasn't received anything yet.
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How do I accept Bank Transfer or UPI and confirm the customer has paid?Solved
Some customers want to pay straight into my bank account or by UPI. How do they show me they've paid, and how do I confirm it?
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A customer says checkout showed "We could not load the payment window". What does that mean?Solved
She tried to pay with Razorpay and got this message instead of the payment popup.
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Can I make bank transfer orders show as Awaiting verification instead of Pending?Solved
My team keeps confusing unpaid bank transfer orders with normal pending ones.
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The customer has a payment confirmation from the bank, but in my admin the order is still Pending.
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Can Wcart flag customers who keep failing online payments?Solved
Someone tried five different cards on my store in ten minutes. That looks like card testing.
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Why don't my customers see the wallet option at checkout?Solved
I added store credit to a customer, but they say there is nothing to tick at checkout.
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What message does my customer see after I reject their payment proof?Solved
I rejected a UPI proof because the amount was wrong. What does the customer see?
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Can I offer Cash on Delivery alongside online payments?Solved
Many of my customers prefer to pay when the parcel arrives. Is Cash on Delivery supported, and can it run next to a card gateway?
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