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Go to Orders → Manage Orders, click Filters and set Status to Pending.
New orders stay Pending until the payment is confirmed, so this lists:
- Bank Transfer and UPI orders where the customer hasn't sent payment proof yet
- online payments the customer didn't complete
- Cash on Delivery orders you haven't started processing
The filter shows as a chip at the top. Click Clear all to remove it.
Bank Transfer and UPI orders with proof waiting for you show as Awaiting Verification in the list. Cash on Delivery orders you've already moved to Processing or Shipped are only paid when the courier collects the cash, so keep an eye on those too.
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