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Where do my customers see their wallet balance and add funds?
I turned on the wallet, but customers are asking where to find it on the website.
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Customers sign in and open My Wallet from the menu in their account. There they see:
- their Wallet balance
- Add funds with a Top up button, if you ticked Allow customers to top up in Plugins → Wallet. The amount must fall between your Min top-up and Max top-up.
- Recent transactions
If you also have the Gift Cards plugin, customers can redeem a gift card there too, which credits the wallet. A frozen wallet shows "Frozen — contact support".
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