Why is the font I want missing from the Font Settings dropdown?Solved
I am trying to change my body font but the font I want doesn't appear in the list.
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Can AI build a whole page for me in the page builder?Solved
I need a landing page for a new collection and do not know which sections to use.
016
People submit my contact form but the emails never reach my inbox. What is wrong?Solved
I can see the messages in my admin, but I do not get the email notification for any of them.
014
All my online payment gateways disappeared from the Payment page. What happened?Solved
I used to see Razorpay and Stripe here, now there is just one line about a plugin.
018
Why does Total sales on my Analytics dashboard not match what I counted in Orders?Solved
I added up my delivered orders for the month and the Analytics figure is higher.
015
Which payment gateway can I use for customers in Kenya, Nigeria or other African countries?Solved
Most of my buyers are in East and West Africa. Razorpay and Cashfree do not work for them.
017
Do my campaign emails include an unsubscribe link automatically?Solved
I do not see an unsubscribe option in the email editor and I do not want to break any rules.
016
Why is my Customer Behavior report empty?Solved
I want to see which products shoppers look at most and what they search for, but both lists say no data.
015
What do the product statuses Active, Draft, Pending approval and Rejected mean?Solved
I see four options in the Status box on the product page and I'm not sure which to use.
018
Can I send my staff a link to the filtered order list I am looking at?Solved
I filtered my orders to just the pending ones and want my packer to see the same list.
015
What is the Cost per item field, and can my customers see it?Solved
There is a Cost per item box under the price and I'm worried shoppers will see what I paid.
016
What happens to the order if a customer closes the payment window or their online payment fails?Solved
Someone left the Razorpay popup halfway. Did they lose their order?
015
How does checkout fill in the state and city when a shopper types their pincode?Solved
Some customers say their city fills in by itself, but for others it says No match. Where does that come from?
018
Can I make a shipping zone for just one city or one pincode?Solved
I want cheaper delivery only inside Coimbatore.
018
I added tax rates, so why is no tax showing at checkout?Solved
My GST rate is in the list but the checkout total doesn't include any tax.
014
Can I switch off a customer group's discount for a while without deleting the group?Solved
I want to pause my wholesale pricing during a sale and turn it back on afterwards.
013
How will I receive money when someone buys?Solved
Where does the payment from customers go?
01438
Can I change or remove many products at once from the product list?Solved
I have a lot of old products to clean up and don't want to open each one.
01573
I can't log in to my store adminSolved
Login fails or shows an error on admin.wcart.io.
01511
How do I make a page sit under another page in my store address, like about/team?Solved
I want my Team page to live under my About page instead of on its own.
014
How do I see how many people opened or clicked my email campaign?Solved
I sent my first newsletter yesterday and want to know if anyone read it.
014
How do I use a Google Font on my store?Solved
I want my headings in a font from Google Fonts but I only see a few fonts in the list.
015
When I upgrade or downgrade my plan in the middle of a month, when does it take effect?Solved
I want to move to a bigger plan now, but I'm not sure if I pay the full amount again.
018
What do the Ready and Not available labels mean on the Analytics Reports page?Solved
Some reports in the list are greyed out with a Not available label.
013
Can I download a copy of my current theme as a backup file?Solved
Before I experiment with my design I want a backup of how the store looks now.
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