Why isn't my countdown timer showing on the product page?Solved
I created a timer, but when I open the product on my store there's nothing there.
017
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
What shipping does a customer pay if their address is not in any of my zones?Solved
I only created zones for my own state and a few nearby ones.
0114
Can I save a push notification and send it again later?Solved
I send the same "new arrivals" message every week and don't want to retype it.
016
Can I stop customers from paying for a whole order with reward points?Solved
I'm worried people will save up points and get big orders for free.
0119
How do I control how often each prize on the spin wheel is won?Solved
I want the 50% off slice to be rare and "No luck" or 5% off to come up most of the time.
015
I switched on the header builder and my header changed. How do I get my old header back?Solved
After turning on the visual builder my header looks different and I preferred the preset I had.
015
I deleted a product by mistake. Can I get it back?Solved
I clicked Move to Trash on the wrong product and it disappeared from my product list.
01436
Can I add my own fields to the product form, like Material or Warranty?Solved
Every product needs a Material and a Warranty period. There is no field for these.
01329
Can I add two different 3D models to the same product?Solved
I have a chair in walnut and in oak and made a separate GLB for each. Can both go on one product page?
017
What happens to the Countdown Deal Strip section when its timer reaches zero?Solved
My sale ends on Sunday at midnight. Will the strip disappear by itself after that?
013
Do wholesale tiers work per variant on a product with sizes or colours?Solved
My T-shirt comes in five sizes. A shop wants 20 pieces spread across sizes and I am not sure the tier will kick in.
017
Can I change which language is my store's default?Solved
I set the store up in English, but most of my customers are Arabic speakers and I want Arabic to load first.
018
What is Find & Earn and how do I run a gift hunt?Solved
I saw the Find & Earn plugin and want to run a treasure hunt for a festival sale.
0114
Why is an item's price on the order higher than the product price?Solved
My product is ₹600 but the order line shows ₹650 for one unit. Did the customer get overcharged?
013
Why does a customer get "No eligible items in your cart for this coupon"?Solved
The coupon is active and not expired, but one shopper keeps getting this message.
015
I clicked Decline on my own store and now the cookie banner never shows. How do I see it again?Solved
I was testing the banner and declined it. Now I can't see it anymore to check my changes.
016
What is the difference between upsell and cross-sell in Wcart?Solved
The plugin has two tabs and I am not sure which one to use for "customers also bought" style suggestions.
017
How do I make a field required on my contact form?Solved
People keep sending my enquiry form without a phone number. I want that field to be mandatory.
017
Can I change the wording on the cookie banner's Accept and Decline buttons?Solved
I'd rather say "Allow cookies" and "No thanks" than the default text.
017
Can I make a section animate when shoppers scroll to it?Solved
I have seen stores where sections fade or slide in as you scroll down. Can I do that on my pages?
014
How do I sell one product in different sizes and colours?Solved
I sell shirts in S, M, L and in three colours. Each combination has different stock. How do I set that up?
01288
A shopper sees "You can compare up to 4 products". Can they compare more?Solved
Someone wanted to compare five of my laptops but the store stopped them at four.
015
I restored a blog comment from Trash. Why isn't it showing on the post?Solved
I trashed a customer comment by accident and restored it, but it still does not appear under the article.
014
My browser refreshed while I was in the page builder. Did I lose my changes?Solved
I pressed refresh by mistake before clicking Save and was worried my work was gone.
014
How do I let others promote my store and earn commission?Solved
Influencers want to promote my products.
01402