With several warehouses, what stock number does the product page show?Solved
I hold the same SKU in two warehouses. Will shoppers see each warehouse separately or one total?
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
Where can I see how much of an order was paid with wallet balance or reward points?Solved
A customer says they used their points. I want to check the split before I answer them.
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How do I sell a product on a monthly subscription?Solved
I sell a monthly coffee box and want customers to be charged every month.
01225
How do I change my admin password or profile picture?Solved
I want to update the password I use to log in to the admin, and add my photo.
01223
Do I need a SKU for every product, and how do variants get theirs?Solved
The product form won't save without a SKU and I'm not sure what to enter.
01382
Why can't I activate Razorpay?Solved
Razorpay won't activate on my store.
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How do I set the main (featured) photo?Solved
I want a different picture shown first.
01304
What happens when someone checks out as a guest?Solved
Many shoppers don't create an account. Do I lose their details?
01333
Can I ask customers for extra details, like a company name, when they sign up?Solved
I'd like to collect a GST number and business name from customers along with the usual name and email.
01307
On the Coupon-wise report, what is the difference between Discount given and Revenue?Solved
I want to know if a coupon was worth running, but I am not sure what each column means.
014
What are the "3 essentials" on the Get Found on Google page?Solved
The page says I have done 1 of 3 essentials. Which ones are left and do I need the rest?
016
A customer ordered over the phone — how do I enter it?Solved
Some regular customers call or walk in. How do I record their orders in WCart?
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How do I promote my store on WhatsApp?Solved
How do I share my products on WhatsApp Status?
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A plugin shows a block on my product page that I don't want — can I hide it?Solved
One of my plugins adds a section in a place I don't like, but I want to keep the plugin.
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Can I reply to customers' WhatsApp messages from WCart?Solved
Customers reply to our order messages and I want to answer them without my phone.
0114
Can shoppers rewatch my live stream after it ends?Solved
Lots of customers missed my live sale. I'd like the recording to stay up so they can still shop from it.
017
Can I check which prices will change before I apply Price Toggling?Solved
I have a big catalogue and do not want to change the wrong prices by accident.
018
Where do I find the file or photo a customer uploaded with their order?Solved
My product has an add-on where shoppers upload a photo. Where do I get the image after they order?
016
Where can I see how much each vendor earned and how much commission I kept?Solved
At the end of the month I need a per-vendor breakdown before I pay my sellers.
018
Can shoppers change the colour of a 3D model and pay extra for some options?Solved
I sell furniture in a few finishes and the premium finish costs more.
0116
I added FAQs to a product but they do not appear on the storefront. What should I check?Solved
The FAQs show in the admin list for the product, but nothing appears on the product page.
016
What do I need to connect UPS for my shipments?Solved
I ship to the US and Europe with UPS.
017
Can I pick a date range for most viewed products and top searches?Solved
I want to see what shoppers searched for during my Diwali sale only.
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