The DNS setup box says no nameservers were returned for my domain. What now?Solved
After clicking Change domain, the box under DNS setup shows a red message instead of nameservers.
0110
Get answers from the Wcart community
Search what other merchants already solved, or ask your own question — payments, shipping, themes, plugins and more.
Hi there! Got a question? We’re happy to help — Ask the community
What merchants ask about
Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
Can I hide one of my social media icons for a while without deleting it?Solved
We're pausing our Twitter account and I want its icon gone from the footer for now.
017
What is the difference between First touch and Last touch in the Marketing Attribution report?Solved
The same order seems to move to a different campaign when I switch between the two buttons.
015
Where can I get product photos and descriptions?Solved
I don't have pictures or descriptions for my products.
01354
What's the difference between a Fixed amount coupon and a Fixed amount per item coupon?Solved
I want 50 off each T-shirt in the cart, not 50 off the whole order. Which type do I pick?
019
Can the product price update to show the total including the add-ons a shopper picks?Solved
Right now the add-on prices are listed separately and shoppers do not see the final price.
015
Can I rename the Request a Quote button and hide the price in the quote popup?Solved
For wholesale buyers I want the button to say Get Bulk Pricing and not show the retail price.
015
Can I show an icon next to a menu link?Solved
I would like a small fire icon next to "Sale" in my menu.
017
Where can I see the llms.txt file for my store, and what goes into it?Solved
I turned on llms.txt in AI Search Optimization and want to check what AI crawlers will read.
017
Can I make a coupon that only works on a first order or for certain customers?Solved
I want a welcome code for new buyers and a separate code just for my wholesale customers.
0117
How do I set the list of reasons customers choose from when they request a return?Solved
I want customers to pick from fixed reasons such as damaged or wrong size instead of typing anything.
016
How do I show a Cart, Checkout and Order Complete progress bar on my cart page?Solved
I would like shoppers to see what steps are left before they finish ordering.
016
Do you take a commission on my sales?Solved
How much commission per order so I can set my prices?
01201
I enabled a payment gateway but it doesn't show at checkout — why?Solved
I filled in some details for the gateway but customers can't see it.
01370
What does "That barcode is already used by another product" mean?Solved
I tried to save a barcode value and got this error message.
017
Can Cartana write a whole blog post for me?Solved
I know what I want to write about but struggle to get started. Can the AI draft the article?
014
How do I create a courier shipment and print the label from an order?Solved
I connected Shiprocket. Now how do I book the pickup for an order?
017
How do I see sales by product, category or customer location?Solved
I want to know which products and categories sell best, and where my buyers are.
01390
Can I give the chat assistant on my storefront its own name and picture?Solved
I want shoppers to chat with "Ava" with our own logo, not a generic assistant.
012
How can I tell which gift cards have been used?Solved
I've issued about 40 gift cards and want to know which customers have actually redeemed theirs.
016
How do I cancel an order when the customer never paid?Solved
I have a few bank transfer and online orders sitting in Pending for days.
017
01382
What shipping does a customer pay if their address is not in any of my zones?Solved
I only created zones for my own state and a few nearby ones.
0114
Can I make some products available only to members?Solved
I want to launch a new collection to my members a week before everyone else.
0116
Why isn't my countdown timer showing on the product page?Solved
I created a timer, but when I open the product on my store there's nothing there.
017