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I enabled a payment gateway but it doesn't show at checkout — why?

I filled in some details for the gateway but customers can't see it.

payments

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Only gateways that are enabled and set up appear at checkout. Check that:

  1. The Online Payments plugin is active.
  2. The gateway is enabled on Settings → Store Settings → Payment Gateway and is included in your plan.
  3. Its credentials are saved for the mode you are using (test or live).
  4. The gateway supports your store's currency. A gateway is hidden when the order currency is not one it accepts.

Also check the store is not still in Demo mode, where orders cannot be placed at all.

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