How do I show a sliding banner at the top of a category page?Solved
I want two or three promotional images rotating at the top of my Sarees category.
016
Get answers from the Wcart community
Search what other merchants already solved, or ask your own question — payments, shipping, themes, plugins and more.
Hi there! Got a question? We’re happy to help — Ask the community
What merchants ask about
Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
Do I need to hire a courier?Solved
How do products reach customers?
01242
Which product type should I choose when adding a product?Solved
When I click Add product it asks for a type — Simple, Variable, Downloadable and others. What is the difference?
01143
Google Merchant Center suddenly cannot fetch my product feed. What should I check?Solved
It worked for weeks and now Merchant Center reports a fetch error.
0111
Can customers choose between Standard and Express shipping in the same zone?Solved
I want to offer a cheap slow option and a faster paid option to the same area.
016
How do I stop one product from appearing in Google search?Solved
I have a sample product for a client that I don't want people finding through Google.
016
Can I hide the Image, Type or Created At columns in my product list?Solved
I mostly search by name, and a slimmer product list would be easier to scan on my laptop.
011
How do I translate my product names and descriptions?Solved
I've added French as a language. The buttons are translated, but my products still show in English.
015
Which products work with Virtual Try-On, and what image do I need?Solved
I sell sunglasses, earrings and some T-shirts and want shoppers to try them on.
0113
How do I change the "You might be Interested in" heading above my upsell products?Solved
I want the heading to match my brand voice, something like "Pairs well with".
018
Can I make shoppers log in before they send me a quote request?Solved
I keep getting quote requests from people with fake emails. I want only registered customers to ask.
014
If I switch a page from the Content editor to the Normal Builder, will I lose my text?Solved
My Shipping Policy page was written in the text editor and I want to redesign it with sections.
016
Why are my WhatsApp order messages not being delivered?Solved
I connected WhatsApp but customers say they never get the order message.
0112
Can I send a push notification only to guests or only to signed-in customers?Solved
I want to send a members-only offer without bothering everyone.
0116
Why does Go Live say I need to add an HLS playback URL first?Solved
I clicked Go Live on my session and got an error instead of starting the stream.
015
Can I group my store-wide FAQs into sections like Shipping and Returns?Solved
My /faq page has become a long list. I would like headings so shoppers can jump to the topic they need.
016
Why does the Units column show 3 when the order has only 2 products?Solved
The order list says 3 units, but I only see two lines when I open the order.
014
Can I offer Cash on Delivery alongside online payments?Solved
Many of my customers prefer to pay when the parcel arrives. Is Cash on Delivery supported, and can it run next to a card gateway?
01280
How do I move my products from another platform into WCart?Solved
I have a few hundred products in another shop. Adding them one by one would take days.
01263
If I deactivate a plugin, do I lose its settings and data?Solved
I want to turn off a plugin I'm not using for now, but I may need it again later. Will switching it off wipe what I set up?
01300
If my Delivery Restrictions plugin expires, are blocked pincodes still blocked?Solved
I'm worried about orders from areas I can't reach if my plugin lapses.
014
Can I add private notes to an order?Solved
I want to note things like "customer asked for delivery after 5 pm" so my staff can see them.
01179
What does a shopper see at checkout when I offer Click & Collect?Solved
I am about to turn on store pickup and want to know if customers still have to fill in a shipping address.
014
How do I get my products listed on Google Shopping?Solved
I've heard Google Shopping can bring free traffic. How do I send it my products?
0112
How can I tell whether an old redirect is still being used before I delete it?Solved
I have built up a long list of redirects over the years and want to clean it up without breaking links people still click.
015