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Why is one of my products missing from its category page?
Other products show in the category, but this one does not, even though I am sure I added it.
· 4 views1 answer
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Accepted
Check these in order:
- Status: open the product under Products → Products. The Status card must say Active. Draft, Pending approval and Rejected products are not shown.
- Category: in the Organization card, the exact category must be selected under Categories. Selecting only a subcategory does not show it on the parent category page.
- Stock: if it is out of stock and Show out-of-stock products on the storefront is off (Products → Inventory → Inventory Settings), it is hidden from listings.
- Plan limit: if your store has more active products than your plan allows, the newest ones are hidden.
Click Save after any change and allow a minute or two for the page to refresh.
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