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Why is one of my products missing from its category page?

Other products show in the category, but this one does not, even though I am sure I added it.

generalproductscategoriesstorefront

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1 answer

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Check these in order:

  1. Status: open the product under Products → Products. The Status card must say Active. Draft, Pending approval and Rejected products are not shown.
  2. Category: in the Organization card, the exact category must be selected under Categories. Selecting only a subcategory does not show it on the parent category page.
  3. Stock: if it is out of stock and Show out-of-stock products on the storefront is off (Products → Inventory → Inventory Settings), it is hidden from listings.
  4. Plan limit: if your store has more active products than your plan allows, the newest ones are hidden.

Click Save after any change and allow a minute or two for the page to refresh.

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