WcartCommunitySign inJoin
0

Why does the Fulfilment & Tracking box on my order say no shipping carrier is enabled?

I want to add a tracking number but the box tells me to enable a carrier first.

ordersfulfilmentshipping-carrierstracking

· 4 views

1 answer

0
Accepted

The Fulfilment & Tracking box works with a courier that can create labels. If none is turned on, it shows that message instead of the Carrier and AWB / Tracking No. fields.

To set one up:

  1. Go to Settings → Store Settings → Shipping Setup and find Shipping Carriers.
  2. Tick a courier that supports Labels / AWB and click Save carriers. Then click Configure on its card, enter its keys, tick Enable for this store and click Save.
  3. Reopen the order. Pick the Carrier, type the tracking number, and click Mark Shipped. Or click Create shipment via the courier.

Shipping Carriers is a plugin, so the couriers available depend on your plan.

Answered by Wcart Team·
Sign in to answer. Sign in or create an account.