How do I make a field required on my contact form?Solved
People keep sending my enquiry form without a phone number. I want that field to be mandatory.
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A shopper sees "You can compare up to 4 products". Can they compare more?Solved
Someone wanted to compare five of my laptops but the store stopped them at four.
015
How do I show a size chart on clothing products?Solved
Customers keep asking which size to buy. Can I add a size guide to product pages?
01255
How do I download a list of all my vendors as a spreadsheet?Solved
I need to share our seller list with my accountant in Excel.
014
Can I get form submissions by email only, without storing them in the admin?Solved
For privacy reasons I do not want enquiry details saved on the website, just emailed to me.
016
Can people upload a photo or document through my Form Builder form?Solved
I want customers to attach a photo of the item they want repaired when they fill in my service request form.
016
Why is my shop not showing as a pickup option at checkout?Solved
I turned on Click & Collect but customers only see delivery.
0114
I do not have a Meta product catalog yet. Can I create one from Wcart?Solved
In step 3 the Catalog list is empty because I have never set up a catalog in Meta.
016
How do I add or remove reward points for one customer?Solved
A customer's points didn't show up after a return, and I want to fix their balance by hand.
0118
How do I check that my back-in-stock emails actually went out?Solved
A customer says they never got the email when the item came back.
015
In what order should I set up territories, warehouses and store locations?Solved
I just activated Multi Warehouse and do not know where to start.
0113
How do other brands sign up to advertise on my store?Solved
A supplier wants to pay for sponsored spots on my site, and I don't know how to set that up.
0112
If I set a commission for a vendor and for a category, which rate is used?Solved
One vendor has a special deal with me, but electronics always carry a higher cut.
0110
Can I apply festival prices to every product except a few?Solved
Some new arrivals should stay at full price during the sale. Do I have to pick every other product by hand?
018
A code snippet broke my store layout. How do I switch it off quickly?Solved
After adding some custom code my homepage looks broken and I need to undo it fast.
013
Is the shopper's camera video recorded or sent to my store when they use Virtual Try-On?Solved
Some customers asked if we keep their face images. I want to answer them correctly.
015
Can some pincodes show a longer delivery time than others?Solved
Nearby areas get next-day delivery but outer areas take four or five days.
0113
How do sellers sign up, get approved and log in to their vendor panel?Solved
I'm running a marketplace with Multi Vendor. How do new sellers register, what do I need to approve, and where do they log in?
01415
Can I stop guests from posting in the chat during my live video?Solved
Last stream we had spam from anonymous viewers. I only want signed-in customers to chat.
014
Can I ask customers to upload a screenshot of their bank transfer instead of a reference number?Solved
Customers keep typing wrong reference numbers. A screenshot would be easier to check.
014
Why did my edits disappear when I filtered products in the Bulk SEO editor?Solved
I changed a dozen descriptions, typed in the filter box to find another product, and my changes were gone.
017
Why does a payment method say "not available for recurring plans" when a customer joins?Solved
A shopper tried to buy my monthly membership and some payment options were greyed out.
015
Can I copy an existing form instead of building a new one from scratch?Solved
I need a second enquiry form that is almost the same as my contact form.
014
Will reviews I import from a spreadsheet go live straight away?Solved
I am moving old reviews over and want to check them before customers can see them.
013
Can my additional fields appear as rows in the product comparison table?Solved
I sell laptops and want "RAM" and "Battery life" to show when customers compare products.
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