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Why does a payment method say "not available for recurring plans" when a customer joins?
A shopper tried to buy my monthly membership and some payment options were greyed out.
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Monthly and Yearly plans renew automatically, so they need a payment gateway that supports recurring payments. Gateways that don't are still listed on the membership page but marked "not available for recurring plans".
You have a few options:
- Set up a gateway that supports recurring payments in Settings → Store Settings → Payment Gateway.
- Use Lifetime as the Billing period. That's a single payment any enabled gateway can take.
- Make the plan free (price 0) or give the membership yourself with Grant membership on the Members tab.
If no gateway can take the plan, the shopper sees a message that no payment method is set up yet.
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