How can I see unused gift card balances across my store?Solved
I sold many gift cards at Diwali and want to know how much is still unspent.
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How do I measure how much revenue my abandoned cart emails brought back?Solved
My manager wants a number for what the recovery emails are worth.
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Where do I see how my store is doing?Solved
I want to see my sales and best-selling products without exporting anything.
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Can I export my orders to a spreadsheet?Solved
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01190
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How do I see the profit on each product, not just sales?Solved
My reports show revenue, but I want to know how much I actually make.
01204
Why does Analytics show my sales but say "Collecting sessions" for traffic?Solved
On the Analytics page my sales charts are filled in, but the sessions and conversion boxes just say they're collecting data. Is something not set up?
01206
How can I see who is on my store right now?Solved
I'm running a promotion today and want to watch visitors and orders as they happen.
01239
How can I see which coupon codes customers are actually using?Solved
I've created several discount codes and want to know which ones bring in sales and how much I'm giving away.
01118
Why does the Sales by Product report list only 50 products?Solved
I sell over 200 products, but the report and its CSV stop at 50 rows.
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Is there a report of how much shipping I charged on each order?Solved
At month end I want to compare shipping collected with my courier bill.
016
Can I see my sales grouped by week or by month instead of by day?Solved
The daily figures are too detailed. I want to see one total for each week or each month.
014
Where can I see all the orders that still owe a balance after paying a deposit?Solved
Some customers paid part of the amount upfront. I need one list of what is still due.
013
What do ROAS and ACOS mean on the Advertising Campaigns tab?Solved
I see Spend, Conv, Revenue, ROAS and ACOS for each advertiser campaign and want to know which numbers matter.
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Can I download the Sales by Date report and open it in Excel?Solved
My accountant wants the daily sales figures in a spreadsheet every month.
013
On the Coupon-wise report, what is the difference between Discount given and Revenue?Solved
I want to know if a coupon was worth running, but I am not sure what each column means.
013
Can I pick a date range for most viewed products and top searches?Solved
I want to see what shoppers searched for during my Diwali sale only.
014
What is the difference between First touch and Last touch in the Marketing Attribution report?Solved
The same order seems to move to a different campaign when I switch between the two buttons.
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How do I see sales by product, category or customer location?Solved
I want to know which products and categories sell best, and where my buyers are.
01389
How can I tell which gift cards have been used?Solved
I've issued about 40 gift cards and want to know which customers have actually redeemed theirs.
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Can I get my ad results emailed to me every week?Solved
I'd like a weekly summary of spend and sales from Meta and Google in my inbox, and one for my marketing person too.
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Why is one of my coupon codes missing from the Coupon-wise report?Solved
I created five coupons, but the report only lists three of them.
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How do I know how many people received and opened my push notification?Solved
I sent a sale alert yesterday and want to know if anyone clicked it.
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How much store credit do my customers hold in total?Solved
My accountant wants to know the total wallet balance we owe customers.
014
How does Sales by Location decide the state and country, and why do some rows show a dash?Solved
I want to see which states order the most, but a few rows have — instead of a state name.
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