Why won't Wcart let me use a word like cart or account as a URL prefix?Solved
I tried to rename my Shop address on the Permalink page and got an error saying the word is reserved.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
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Why did my edits disappear when I filtered products in the Bulk SEO editor?Solved
I changed a dozen descriptions, typed in the filter box to find another product, and my changes were gone.
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Will reviews I import from a spreadsheet go live straight away?Solved
I am moving old reviews over and want to check them before customers can see them.
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How can my app check that a webhook call really came from my store?Solved
Our developer wants to make sure nobody else can send fake order updates to our webhook address.
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How do I stop one customer from using the same coupon again and again?Solved
Someone used my 10% code on five separate orders. I meant it as a one-time offer.
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Can I add my own CSS to tweak how the storefront looks?Solved
I want to make a few small style changes that the theme settings don't offer, like hiding an element on mobile.
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Can I put customers into groups and give each group a discount?Solved
I have a set of trade buyers and some VIP regulars. I'd like them to get better prices than everyone else automatically.
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How do I make shoppers sign in before they can use the storefront chat?Solved
I only want registered customers using the chat assistant, not anonymous visitors.
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Meta rejected some of my products on the last sync. What should I fix?Solved
The plugin says some products were rejected by Meta.
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Can a section on my app home screen show only a few chosen categories?Solved
I only want my three main categories in the category row of the app, not every small sub-category.
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What do I need to do so my shop shows up on Google?Solved
My store is live but I can't find it when I search on Google. Is there a checklist?
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What is the difference between Customers → Signup & Login and Settings → Signup and Login?Solved
I found two signup and login pages in my admin and do not know which one to change.
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Do I need special software to go live with Video Commerce?Solved
I want to run a live shopping session from my laptop.
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Why is there no Customer Group option when I edit a customer?Solved
I want to put a customer into my wholesale group, but I cannot see where to choose it.
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Can I sell on Instagram and Facebook?Solved
A lot of my customers find me on Instagram. Can my products show up there?
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Should I use Builder or Rich text when designing an email campaign?Solved
The campaign editor has two modes and I am not sure which one suits a simple offer email.
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Why is one of my coupon codes missing from the Coupon-wise report?Solved
I created five coupons, but the report only lists three of them.
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Can I change the wording of the emails my store sends to customers?Solved
The default order confirmation email doesn't sound like us. I'd like to change the subject and the text.
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How do I make a link to my shop that looks good on WhatsApp?Solved
When I paste my product link in WhatsApp groups it sometimes shows as a plain blue link with no picture.
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Why are State and City empty on my Store Address page?Solved
I'm filling in Store Address but the State and City dropdowns have nothing to pick.
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Can I give a customer a membership for free, like a VIP or an influencer?Solved
I want to give a few people Gold membership without them paying for it.
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How do I add a search box to my store's page-not-found screen?Solved
When someone lands on a broken link, I want them to be able to search for products instead of leaving.
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How can I turn off a coupon without deleting it?Solved
I want to pause a code during a stock shortage and use it again next month.
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If I name a product in Hindi or Tamil, what will its web address look like?Solved
Most of my customers search in Hindi, so I want product names in Hindi. Will the product links still work?
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