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Can I reply to customers' WhatsApp messages from WCart?

Customers reply to our order messages and I want to answer them without my phone.

pluginsorderswhatsappinboxchat

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Yes. On the WhatsApp Notification plugin page, set up the Two-way Chat (Inbox) section by adding the webhook and verify token in your Meta app, then click Open Inbox. Customer replies appear as conversations you can answer. WhatsApp only allows free-text replies within 24 hours of the customer's last message; after that, you need a template message.

Answered by Wcart Team·
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