Why didn't my wholesale price apply to an order?Solved
A customer bought 12 items but was charged the normal price.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
pluginsClear
How do I change the "3D / AR" label shown on the 3D viewer?Solved
I want the little badge on the model viewer to say something like "Rotate me" instead of 3D / AR.
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How do I add stock to a specific store location?Solved
I opened a second shop that gets its stock from our main warehouse. How do I record what that shop holds?
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Where do I type the value of an additional field for one product?Solved
I created a "Material" field, but I can't see where to enter "100% cotton" for a particular shirt.
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How do I add WhatsApp and Facebook share buttons to my product pages?Solved
I want shoppers to be able to share a product with friends in one tap.
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How do I find past-due subscriptions and cancel one from the admin?Solved
I want to see which customers have failed renewals and cancel a subscription for a customer who called me.
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How do I know how many people received and opened my push notification?Solved
I sent a sale alert yesterday and want to know if anyone clicked it.
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Where do my customers pause or cancel their own subscription?Solved
A customer wants to skip next month. Can they do it themselves, and can I stop people cancelling online?
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How do I see only the products my vendors added in the product list?Solved
My product list mixes my own items with sellers' items, and I want to review just one seller's listings.
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How does a customer use a gift card code on my store?Solved
I issued a gift card to a customer and they're asking where to enter the code.
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Why is the New coupon button greyed out on my Coupons page?Solved
I already have a few discount codes running and now I can't create another one.
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Can WCart email customers who haven't ordered from me in a while?Solved
Some of my regular buyers have gone quiet and I'd like to win them back.
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Can my form send each submission to another app, such as a CRM or Zapier?Solved
I want new enquiries to go straight into the tool my sales team uses.
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Can I add a code snippet only on the checkout page or only on mobile?Solved
My conversion tag should only load on checkout, not on every page.
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Can an additional field have a different value for each variation?Solved
My shirts come in several colours and each colour has a different fabric blend.
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Only some customers receive my WhatsApp order messages. What decides who gets one?Solved
WhatsApp updates work for most orders, but a few customers say they never got anything.
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The glasses in my virtual try-on sit too high and look too big. How do I fix the fit?Solved
The overlay follows the face but it's floating above the eyes and is a bit oversized.
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Why are my affiliate's referral clicks not showing in the Visits Report?Solved
An affiliate says she shared her link many times, but I only see a few visits for her.
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Does my customer get an email when I create an order for them from the admin?Solved
I entered an order for a walk-in customer and they never received a confirmation.
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I renamed a product and the old link now shows an error. How do I fix it?Solved
I changed a product's URL and the old link I shared on social media is broken.
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Can I share my spin wheel as a link on Instagram or WhatsApp?Solved
I'd like to post the wheel in my Instagram bio instead of waiting for people to visit product pages.
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What happens to my zone shipping rates if the Shipping Zone plugin expires?Solved
My rates are all set up in zones. I want to know the risk if my renewal is late.
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How do I create my first ad campaign in Ads Manager?Solved
My Meta and Google accounts are connected. I want to promote a few best-sellers without opening Facebook Ads Manager.
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What is the difference between Ads Manager and the Advertising plugin?Solved
Both sound like ads, and I'm not sure which one I need.
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Can customers abroad pay me by international wire transfer?Solved
I get orders from overseas buyers who want to pay by wire.
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