Can customers submit their bank transfer proof later from their account?Solved
Many customers pay the next day, after they have closed the order page.
017
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
Can my share buttons include the product name in the shared message?Solved
When someone shares on WhatsApp only the link goes through. I would like the product name to be included too.
014
Can I add a share button for a site that isn't in the presets?Solved
My customers mostly use Telegram, which isn't in the quick-add list.
0116
Can a customer check the status of their pickup order themselves?Solved
Customers keep phoning to ask if their order is ready to collect. Is there somewhere they can look?
018
Why can't I turn on Bank Transfer on my Payment Gateway page?Solved
The Bank Transfer row has no tick box, only an Activate link.
013
Can I delete an order from my order list?Solved
A friend placed a joke order and I do not want it sitting in my orders.
014
Why did Price Toggling skip some of my products?Solved
I activated the toggling price for a whole category but a few products kept their old price.
0112
How do I switch back to my regular prices after a festival sale ends?Solved
I used Price Toggling for a Diwali sale. Now the sale is over and I want normal prices back on the site.
019
Can I make reward points expire after some time?Solved
I don't want points from three years ago still sitting on customer accounts.
017
Where do I upload the logo and splash screen for my mobile app?Solved
I have a light and a dark version of my logo plus a full-screen image I'd like to show while the app opens.
014
Download CSV on my newsletter subscribers only gave me 50 emails. Where are the rest?Solved
I have over 600 subscribers but the file only has a small part of them.
017
Can I send people to a thank-you page after they submit a form?Solved
I want to track form submissions as conversions with a separate page.
0114
Why doesn't the coupon a shopper won on the spin wheel work at checkout?Solved
A customer won 10% off on my wheel but the code was rejected when they tried to use it.
0117
What happens when more shoppers find a gift than my coupon limit allows?Solved
I only want to give away 50 coupons per gift. What do people see after that?
016
How do I start a payout for everything a vendor has earned so far?Solved
One of my sellers wants to be paid for last month. How do I group their earnings into one payment?
011
Can I move the product photo thumbnails to the left or below the main image?Solved
My thumbnails show in one place and I'd prefer them under the main photo.
011
How can I see the history of a customer's wallet balance?Solved
A customer is asking why their wallet balance changed and I need to see every credit and debit.
018
How do I stop rude or spam reviews from appearing on my store?Solved
I want reviews to go live quickly but not with bad language.
0115
Why is every staff member suddenly asked to set up two-factor when they log in?Solved
After we got the plugin, my team sees a "Set up two-factor" screen and can't reach the dashboard until they finish it.
018
Can I put just one size of a product on sale?Solved
I have too many Small T-shirts in stock and only want to discount that size.
017
Who delivers the order to the customer?Solved
Who delivers the order to the customer?
0121
Will out-of-stock products be removed from my Google and Meta product feed?Solved
Some items sell out often and I do not want ads running for products customers cannot buy.
014
How do I change the countdown timer's colours and where it sits on the page?Solved
The default timer doesn't match my store colours and I want it right above the Add to Cart button.
014
I saved my wholesale tiers but one row disappeared. What happened?Solved
I entered three tiers, clicked save, and only two were left when the page refreshed.
018
How do I send my new orders to another app using a webhook?Solved
My warehouse software can receive order updates at a URL. I want Wcart to call it whenever an order comes in.
015