What do I need to connect UPS for my shipments?Solved
I ship to the US and Europe with UPS.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
pluginsClear
I added FAQs to a product but they do not appear on the storefront. What should I check?Solved
The FAQs show in the admin list for the product, but nothing appears on the product page.
016
The DNS setup box says no nameservers were returned for my domain. What now?Solved
After clicking Change domain, the box under DNS setup shows a red message instead of nameservers.
0110
Can I rename the Request a Quote button and hide the price in the quote popup?Solved
For wholesale buyers I want the button to say Get Bulk Pricing and not show the retail price.
014
Can the product price update to show the total including the add-ons a shopper picks?Solved
Right now the add-on prices are listed separately and shoppers do not see the final price.
015
What's the difference between a Fixed amount coupon and a Fixed amount per item coupon?Solved
I want 50 off each T-shirt in the cart, not 50 off the whole order. Which type do I pick?
018
Where can I see the llms.txt file for my store, and what goes into it?Solved
I turned on llms.txt in AI Search Optimization and want to check what AI crawlers will read.
017
How do I set the list of reasons customers choose from when they request a return?Solved
I want customers to pick from fixed reasons such as damaged or wrong size instead of typing anything.
016
Can I make a coupon that only works on a first order or for certain customers?Solved
I want a welcome code for new buyers and a separate code just for my wholesale customers.
0117
What does "That barcode is already used by another product" mean?Solved
I tried to save a barcode value and got this error message.
017
How can I tell which gift cards have been used?Solved
I've issued about 40 gift cards and want to know which customers have actually redeemed theirs.
016
How can I tell whether Virtual Try-On is helping sales?Solved
I set it up on a dozen eyewear products. I'd like to know if shoppers actually use it.
017
Why isn't my countdown timer showing on the product page?Solved
I created a timer, but when I open the product on my store there's nothing there.
017
What shipping does a customer pay if their address is not in any of my zones?Solved
I only created zones for my own state and a few nearby ones.
0114
Can I make some products available only to members?Solved
I want to launch a new collection to my members a week before everyone else.
0115
Can I stop customers from paying for a whole order with reward points?Solved
I'm worried people will save up points and get big orders for free.
0119
How do I control how often each prize on the spin wheel is won?Solved
I want the 50% off slice to be rare and "No luck" or 5% off to come up most of the time.
015
Can I save a push notification and send it again later?Solved
I send the same "new arrivals" message every week and don't want to retype it.
016
Do wholesale tiers work per variant on a product with sizes or colours?Solved
My T-shirt comes in five sizes. A shop wants 20 pieces spread across sizes and I am not sure the tier will kick in.
017
Can I add two different 3D models to the same product?Solved
I have a chair in walnut and in oak and made a separate GLB for each. Can both go on one product page?
017
What is Find & Earn and how do I run a gift hunt?Solved
I saw the Find & Earn plugin and want to run a treasure hunt for a festival sale.
0114
I clicked Decline on my own store and now the cookie banner never shows. How do I see it again?Solved
I was testing the banner and declined it. Now I can't see it anymore to check my changes.
016
Can I change which language is my store's default?Solved
I set the store up in English, but most of my customers are Arabic speakers and I want Arabic to load first.
018
What is the difference between upsell and cross-sell in Wcart?Solved
The plugin has two tabs and I am not sure which one to use for "customers also bought" style suggestions.
017
Can I change the wording on the cookie banner's Accept and Decline buttons?Solved
I'd rather say "Allow cookies" and "No thanks" than the default text.
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