How do I start a payout for everything a vendor has earned so far?Solved
One of my sellers wants to be paid for last month. How do I group their earnings into one payment?
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
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Can I remove WCart branding from my store?Solved
I want the shop to show only my brand.
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How do I upgrade or change my WCart plan?Solved
My store is growing and I need more than my current plan gives me. Where do I switch plans, and will I be charged the full price straight away?
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Which premium plugins come with my plan, and which do I have to buy?Solved
On the Plugins page some premium plugins say Activate and others say Buy Now. How do I tell what my plan already includes?
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What do the Included, Active and Not in your plan labels on Marketing Home mean?Solved
Some tiles on the Marketing page have a green label and others are grey. I want to know which ones I can use.
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My plan now allows fewer carriers than I have selected. Will my couriers stop working?Solved
After a plan change, the Shipping Carriers section shows a warning that I have more carriers selected than allowed.
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What happens when my Cartana AI credits run out?Solved
I've been using AI to write a lot of product content. What happens when the balance reaches zero, and how do I check it?
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How do plugins work, and what happens if my subscription lapses?Solved
Some features say they need a plan or purchase. How are plugins unlocked, and will I lose my data if my plan expires?
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If my Delivery Restrictions plugin expires, are blocked pincodes still blocked?Solved
I'm worried about orders from areas I can't reach if my plugin lapses.
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How do I offer a free trial on a paid membership plan?Solved
I'd like new members to try the perks for two weeks before they're charged.
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How do I set the commission I take from all my vendors, with a lower rate for one seller?Solved
Most sellers should pay me 15%, but I agreed 10% with one long-standing vendor.
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Why is Normal Builder greyed out with an Upgrade tag when I edit a page?Solved
I want to use the drag-and-drop builder for my About page but I can only pick the Content editor.
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Do you take a commission on my sales?Solved
How much commission per order so I can set my prices?
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Why do I see an upgrade message when I click Create order?Solved
The Create order button is on my Orders page, but it opens a screen telling me to upgrade.
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What happens when my store reaches a plan limit?Solved
My plan has caps on things like products and orders. What actually happens when I hit one? Will my store stop working?
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If my plan allows fewer gateways than I already set up, do the old ones stop working?Solved
I am thinking of moving to a smaller plan and I currently have three gateways turned on.
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How do vendor commissions and payouts work?Solved
If I run a multi-vendor store, how do I take my cut and pay the sellers?
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Shoppers see "We can't process this order right now. Please contact the store owner." What does it mean?Solved
A customer sent me a screenshot of this message at checkout. Products and payment look fine.
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What happens to my zone shipping rates if the Shipping Zone plugin expires?Solved
My rates are all set up in zones. I want to know the risk if my renewal is late.
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Why does the Shipping Zones page show "Upgrade to add more" instead of Add Zone?Solved
I made a couple of zones and now I can't create another one.
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Do email campaigns use up my store's monthly email allowance?Solved
I have a few thousand subscribers and do not want order emails to stop because of a newsletter.
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