Can I give Google only my product sitemap instead of the whole sitemap?Solved
I want to submit my products separately in Search Console to track them.
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generalClear
If I set Search Engine Visibility to No, can shoppers still visit my store?Solved
I want to hide from Google for now, but my friends and early customers should still be able to shop.
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Why do some of my sales show as Uncategorized in the Sales by Category report?Solved
Most of my revenue is split by category, but there is also a big Uncategorized row.
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Can Wcart email a customer their login details when I create their account?Solved
I am adding a few regular buyers by hand and want them to receive their password without me typing an email.
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I created a new category but it does not appear on my storefront. What is missing?Solved
The category is in my admin category list but shoppers cannot see it in the menu or category list.
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Can I show my own logo or message while my store is loading?Solved
There's a loading screen before my store appears and I'd like it to match my brand.
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How do I stop a webhook for a while without deleting it?Solved
We are moving our order app to a new server and do not want calls going to the old one this week.
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If someone unsubscribes and later signs up for my newsletter again, will they get my emails?Solved
A customer unsubscribed by mistake and then filled in the newsletter box on my site again.
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How do I put a banner slider at the top of my app's home screen?Solved
I have a few sale banners and want them sliding across the top of the app home page.
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A shopper who ordered as a guest gets "An account with this email already exists" when signing up. What should they do?Solved
The customer placed an order without logging in and now cannot register with the same email.
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A customer forgot their password. Can I set a new one for them from the admin?Solved
An older customer cannot manage the reset steps on their own and asked me to sort it out.
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How do I add someone to my newsletter list by hand?Solved
A customer asked at my shop counter to get my offers by email.
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How do I stop a scheduled email campaign from going out?Solved
I scheduled a sale email for tomorrow but the sale has been postponed.
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Why is one of my products missing from its category page?Solved
Other products show in the category, but this one does not, even though I am sure I added it.
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How do I make a coupon work for only the first 100 orders?Solved
I want a limited-quantity code for my launch: once 100 people use it, it should stop.
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What does "Deleted product #" mean in my Sales by Product report?Solved
One of the rows says Deleted product followed by a code instead of a product name.
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I updated a product but my storefront still shows the old price and description. Why?Solved
I saved the product a minute ago and the admin shows the new details, but the shop page has not changed.
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Does my store have an RSS feed for my blog?Solved
A reader asked if they can follow my blog in their feed reader app.
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A customer in my VIP group is not getting their group discount at checkout. Why?Solved
I put the customer in the group but their last order was charged full price.
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Robots Index or Search Engine Visibility: which one keeps my whole store out of Google?Solved
I want my store hidden from search while I finish it. I see two settings and don't know which to use.
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Shoppers search for a product on my store and get no results. Why?Solved
Someone searched "cotton kurta" and nothing came up, though I sell several.
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What do Sent, Not sent and Failed mean in my store's email log?Solved
My email log shows different results next to each email and I am not sure what they mean.
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What is the difference between Unsubscribe and Remove on my subscriber list?Solved
A subscriber asked to stop getting my emails. I am not sure which button to use.
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Will shoppers be stopped from signing up once I reach my plan's customer limit?Solved
The customer list says I have used most of the customers on my plan. I do not want to lose new sign-ups.
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How do I change the email address a customer signs in with?Solved
A customer changed jobs and wants their account moved to their personal email.
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