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What is the difference between Unsubscribe and Remove on my subscriber list?
A subscriber asked to stop getting my emails. I am not sure which button to use.
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Both stop your campaigns from reaching that person. On Marketing → Newsletter Subscribers:
- Unsubscribe keeps the address in your list with the status Unsubscribed. Campaigns always skip it, and you keep a record that they opted out. You can click Resubscribe if they ask to come back.
- Remove deletes the address from your list completely after you confirm.
For someone who asked to stop receiving emails, Unsubscribe is the better choice.
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