Why can't I delete some of the slides on my app's Welcome Screens page?Solved
There are five slides I never added, and their Delete link is greyed out.
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Can I see how many new customers I got each month?Solved
I want to track whether my marketing is bringing in new buyers over time.
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Can I change the price of products I import from Printify or other providers?Solved
I want to add my own margin on top of the print-on-demand price.
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People submit my contact form but the emails never reach my inbox. What is wrong?Solved
I can see the messages in my admin, but I do not get the email notification for any of them.
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Why does Total sales on my Analytics dashboard not match what I counted in Orders?Solved
I added up my delivered orders for the month and the Analytics figure is higher.
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Do my campaign emails include an unsubscribe link automatically?Solved
I do not see an unsubscribe option in the email editor and I do not want to break any rules.
016
Why is my Customer Behavior report empty?Solved
I want to see which products shoppers look at most and what they search for, but both lists say no data.
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How does checkout fill in the state and city when a shopper types their pincode?Solved
Some customers say their city fills in by itself, but for others it says No match. Where does that come from?
016
Can I switch off a customer group's discount for a while without deleting the group?Solved
I want to pause my wholesale pricing during a sale and turn it back on afterwards.
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I can't log in to my store adminSolved
Login fails or shows an error on admin.wcart.io.
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How do I see how many people opened or clicked my email campaign?Solved
I sent my first newsletter yesterday and want to know if anyone read it.
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How do I make a page sit under another page in my store address, like about/team?Solved
I want my Team page to live under my About page instead of on its own.
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What do the Ready and Not available labels mean on the Analytics Reports page?Solved
Some reports in the list are greyed out with a Not available label.
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My campaign shows a low Opened rate, but customers tell me they read it. Is it wrong?Solved
Opened shows 8% yet several customers replied to the email.
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I fixed my share picture, but WhatsApp still shows the old preview. Why?Solved
I added a new image in the Share Launch Kit, yet the link I posted yesterday still shows a blank card.
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Is there a report that shows which customers come back and buy again?Solved
I want to know how many of my buyers are repeat customers and who they are.
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My out-of-stock products have disappeared from my shop pages. Are they deleted?Solved
A few products sold out and now they are missing from the category pages. I want people to still see them.
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Can my wholesale group get a discount on one category only?Solved
Trade buyers should get 15% off fabrics, but pay full price on everything else.
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I set everything up for Google. How long before my shop appears in search results?Solved
I verified Search Console and submitted my sitemap two days ago and still cannot find my shop.
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Can I create a coupon now that only starts working next week?Solved
I want to set up my launch-day code in advance so I do not forget on the day.
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After changing my plan, my newest products stopped showing on the storefront. Why?Solved
Everything still shows in my admin, but shoppers say some new products give a "not found" page.
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My whole storefront shows a "be back soon" page instead of my shop. What happened?Solved
Every page on my site, even the home page, shows the same message and no products.
015
I set a Default Description in SEO Settings, but Google shows different text. Why?Solved
I wrote a nice description under SEO Settings, but search results still show my old text.
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General Settings will not save and says Support Contact must be 6–15 digits. What is wrong?Solved
I click Submit on General Settings and get an error about my phone number.
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My email campaign has been "sending" for a long time. Is it stuck?Solved
I sent a campaign to about 2,000 subscribers an hour ago and it still says sending.
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