How many days does delivery take?Solved
What delivery time should I show customers?
01155
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
01101
How do I hide the "Ask Cartana" bar at the bottom of my admin pages?Solved
My staff find the chat bar distracting. I would like to switch it off for the admin.
010
How do I change how many products show per page on my shop and category pages?Solved
My category pages show too few products at a time and I'd like a different grid.
01123
What is Cartana and how can it help me run my store?Solved
I see Cartana in the sidebar. What can it do, and does it cost extra?
0195
How do I limit delivery to the pincodes I actually serve?Solved
I only deliver within my city right now. Can I stop people outside my area from placing orders?
01159
How do I upgrade or change my WCart plan?Solved
My store is growing and I need more than my current plan gives me. Where do I switch plans, and will I be charged the full price straight away?
01143
01120
Can I skip the welcome slides so my app opens straight to the home screen?Solved
Returning customers find the intro slides annoying. I want the app to go directly to my products.
013
I created a new category but it doesn't show on my store. Why?Solved
I added a "Gift Hampers" category in the admin, but it isn't in my shop menu or category list.
016
01132
What is the difference between Warehouse stock and Store Stock?Solved
The Inventory menu has both Warehouse stock and Store Stock. Which one do online orders take from?
0183
Can I add welcome slides and a branded login screen to my app?Solved
When someone opens the app for the first time I'd like a few intro slides, and I want my own images on the login screen.
01171
Can I run my Facebook, Instagram and Google ads from WCart?Solved
I spend money on Meta and Google ads and keep switching between dashboards to see if they're selling anything.
0186
What do I need to make my store live?Solved
My store isn't live yet. What is missing?
01167
Where do I see how my store is doing?Solved
I want to see my sales and best-selling products without exporting anything.
01106
0193
What is the customer wallet and how do I add store credit?Solved
I want to give a customer credit instead of a cash refund.
0197
Do shoppers need an account to take part in my Find & Earn gift hunt?Solved
I want as many visitors as possible to play, including people who haven't signed up.
017
Can I ask vendors for extra details like GST number when they register?Solved
I need each seller's tax ID and bank IFSC code before I approve them.
018
How do I save a list of sizes like S, M and L so I can reuse them on every product?Solved
I keep typing the same sizes each time I make a new variable product.
013
Where do I change my store name, logo and contact details?Solved
I set up the store quickly and now want to fix the store name, upload the proper logo and change the contact email and phone.
01166
Can other sellers or brands advertise on my store?Solved
Brands I stock have asked to promote their products on my homepage.
01124
Can I turn a menu item into a mega menu?Solved
I have lots of categories and a normal dropdown is getting very long.
014
Do I need to set up SMTP before my store can send emails?Solved
I want order confirmations and password resets to reach my customers. Where do I enter my mail server details?
0189