Can I see my sales grouped by week or by month instead of by day?Solved
The daily figures are too detailed. I want to see one total for each week or each month.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
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Where can I see all the images I've uploaded and how much storage I've used?Solved
I've uploaded a lot of product photos and want to tidy them up and check my storage.
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Where can I see all the orders that still owe a balance after paying a deposit?Solved
Some customers paid part of the amount upfront. I need one list of what is still due.
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Can I add staff to manage my store?Solved
I want my team to have their own logins.
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My coupon stopped working a day earlier than the Valid until date. Why?Solved
I set Valid until to the 31st, but customers were told "This coupon has expired" on the 31st itself.
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Can I protect my admin login with two-factor authentication?Solved
I'm worried about someone guessing my password. Can I require a code as well when I sign in?
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How do I change the login details email a customer gets when I create their account?Solved
When I add a customer in the admin they get an email with their password. I want it to sound like my brand.
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How do I add Google Analytics or the Facebook Pixel to my store?Solved
My ads agency needs the Facebook Pixel and GA4 installed so they can track visits and purchases.
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How do I save a blog post as a draft and publish it later?Solved
I write posts over a few days and do not want half-finished articles showing on my store.
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Can I download the Sales by Date report and open it in Excel?Solved
My accountant wants the daily sales figures in a spreadsheet every month.
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What does the Live View page in Analytics show?Solved
I want to watch my store during a flash sale. Is Live View real time?
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My contact form is getting spam — how do I stop bots?Solved
I receive dozens of junk enquiries every day.
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When should I fill in the Canonical URL on a page, and what does it do?Solved
I see a Canonical URL box under Meta details on my page. Do I need to put something in it?
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My cookie banner is switched on but it isn't showing on my storefront. What should I check?Solved
I ticked the box and saved, but I don't see any banner when I visit my store.
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How do I download my customer list?Solved
I want a spreadsheet of all my customers to keep a backup and check who signed up.
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Can I choose what my mobile app shows while a page is loading?Solved
I would rather show my own small logo animation than a grey placeholder when the app is fetching products.
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Can I see my Google Search Console and Google Analytics reports inside Wcart?Solved
I connected both, but I cannot find search clicks or GA visitor numbers in my admin.
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Can I go back to an earlier version of a blog post I edited?Solved
I rewrote a post yesterday and liked the old wording better. Is the previous text saved anywhere?
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Can I change the word product in my product page URLs?Solved
My product links all start with /product/ and I'd like them to say /shop-item/ or something that fits my brand.
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Can customers sign in with a social account?Solved
Creating a password puts some shoppers off. Can they log in with an account they already have?
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How do I add a customer account myself?Solved
A regular customer asked me to set up an account for them so they can see their orders online.
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Where do I find my sitemap, and can I edit robots.txt?Solved
Google Search Console is asking for my sitemap address, and an SEO consultant wants to change my robots.txt.
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