Why is my Customer Behavior report empty?Solved
I want to see which products shoppers look at most and what they search for, but both lists say no data.
015
Get answers from the Wcart community
Search what other merchants already solved, or ask your own question — payments, shipping, themes, plugins and more.
Hi there! Got a question? We’re happy to help — Ask the community
What merchants ask about
Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
pluginsClear
Can I make a shipping zone for just one city or one pincode?Solved
I want cheaper delivery only inside Coimbatore.
017
Can I switch off a customer group's discount for a while without deleting the group?Solved
I want to pause my wholesale pricing during a sale and turn it back on afterwards.
013
Can my wholesale group get a discount on one category only?Solved
Trade buyers should get 15% off fabrics, but pay full price on everything else.
015
Can my vendors ask for a payout themselves?Solved
I would prefer sellers to request their money when they are ready rather than me checking each one.
012
Is there a report of every wallet credit and debit in my store?Solved
I want one list of all store credit movements, not customer by customer.
011
How do I hide one shipping option in a zone without deleting it?Solved
I offer Express in my city zone, but my courier is not doing express this month.
015
Can I charge shipping for every item in the cart instead of once per order?Solved
Each extra item adds packing cost for me, so I want 40 per item.
015
What does a shopper see if one product in their cart can't be delivered to their address?Solved
I restricted a heavy product to my city. What happens if someone outside adds it?
014
Can a customer pay for a whole order from their wallet balance?Solved
One customer has a big store credit and wants to use it for her next order.
013
A customer in my VIP group is not getting their group discount at checkout. Why?Solved
I put the customer in the group but their last order was charged full price.
015
Can a customer use reward points and wallet balance on the same order?Solved
A loyal customer has both points and store credit and wants to use both.
017
Can one shipping zone cover several states or countries?Solved
I want the same rates for Tamil Nadu, Kerala and Karnataka.
012
Can I add hundreds of pincodes at once in Delivery Restrictions?Solved
I have an Excel list of all pincodes my courier covers.
014
What happens to the customers in a group if I delete the group?Solved
I created a "Diwali VIP" group last year and no longer need it.
016
Can one customer belong to two customer groups at the same time?Solved
A buyer is both a wholesaler and a VIP, and I would like them to get both benefits.
012
What details do I need to connect Blue Dart?Solved
Blue Dart gave me some API credentials and I don't know which box each goes in.
015
Can I add many customers to a customer group at once?Solved
I have about 40 trade buyers and do not want to open every account one by one.
013
Can I give free shipping only to wholesale or VIP customers?Solved
My regular buyers pay shipping, but my trade customers shouldn't.
012
Do I need a USPS business account to connect USPS?Solved
I'm a small US seller and only have a regular USPS login.
016
Can I offer free shipping above a set amount in one region only?Solved
Free shipping over 500 for my city, but other places should always pay.
017
What happens to customers in a shipping zone if I disable that zone?Solved
I want to stop my special North-East rates for a while.
014
Can I set shipping by the number of items, like one price for 1 to 3 items and another for more?Solved
Small orders fit in one bag, bigger orders need a box.
015
Can I charge shipping as a percentage of the order value?Solved
I want shipping to be 5% of the cart for one region.
013
Can I give free shipping with a coupon code?Solved
I want to run a FREESHIP code for one weekend only.
013