0
Can a customer use reward points and wallet balance on the same order?
A loyal customer has both points and store credit and wants to use both.
· 6 views1 answer
0
Accepted
Yes. At checkout a signed-in customer can redeem reward points and tick Use my wallet balance together.
Wcart applies them in this order:
- Reward points come off first and lower the amount due.
- The wallet then covers what's left, up to the customer's balance.
- Anything still unpaid is paid with the payment method they pick.
If the order is cancelled or refunded in full, both are returned: the points to their points balance and the wallet amount to their wallet.
Sign in to answer. Sign in or create an account.