Why is there no Enable checkbox on my courier card in Shipping Carriers?Solved
I ticked the courier and saved, but the card only says "Add keys to enable" and I cannot switch it on.
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Can I show a countdown timer only on products in one category?Solved
My sale is only on footwear, so I don't want the timer on every product page.
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Why does the Shipping Zones page show "Upgrade to add more" instead of Add Zone?Solved
I made a couple of zones and now I can't create another one.
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Where do shoppers choose their language on my store?Solved
I turned on Hindi and Tamil, but I'm not sure how customers actually switch to them.
015
How do I set quantity price breaks for a product?Solved
I want 10 or more units at a lower price, and 50 or more even lower.
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How do I show my returns and warranty policy on every product page?Solved
Customers keep asking about returns before they buy.
0112
How do I connect my Facebook and Google Ads accounts to WCart?Solved
I run ads on Instagram and Google and want to see them inside my store admin.
0114
How do I show the currency symbol after the price and add a flag to the switcher?Solved
For euros I want prices like 100€, and I would like a small flag next to the currency in the header.
016
Is a shopper's compare list saved to their account?Solved
A customer added products to compare on their laptop and couldn't find them later on their phone.
016
Can Wcart email customers to ask for a review after their order arrives?Solved
Hardly anyone leaves reviews on their own. I want an automatic reminder after delivery.
014
How do I put the customer name and order number into my WhatsApp order template?Solved
My approved Meta template has placeholders for the name and order number, but the messages arrive with them blank.
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Can I send more than one abandoned cart reminder email?Solved
One reminder isn't enough. I'd like a nudge after an hour and another one the next day.
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Can I change the text and style of the Compare button?Solved
The button just says "Compare". I'd like it to match my store's look and wording.
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Can I turn on two-factor login for my staff but not for my customers?Solved
I want the admin dashboard protected, but I don’t want shoppers to deal with extra codes.
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What is the difference between Material variant and Material color in the 3D configurator?Solved
When I add a choice, it asks how it "Applies via". I do not know which one my designer's file needs.
017
I made a size chart but it isn't showing on my product page. What should I check?Solved
I created a chart for my T-shirts but customers say they can't see it.
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My product import finished but says some rows could not be imported. How do I find which ones?Solved
The import showed a few rows were skipped and I have hundreds of lines in the file, so I cannot check them by eye.
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Can I change the message shoppers see when they find a Find & Earn gift?Solved
The default wording doesn't match our brand voice. I'd like to rewrite it.
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Can customers add money to their wallet themselves, and can I give a bonus for it?Solved
I want to encourage customers to preload store credit, maybe with a small extra.
0113
How do I switch off two-factor on my own admin account?Solved
I set up both the authenticator app and email codes, and now I only want to keep one of them.
016
My product has reviews, so why are no rating stars sent to Google?Solved
Customers left reviews on a product, but the rich results test shows no rating on that page.
016
Why can my customer not see the option to return an order?Solved
Return Settings is on, but a customer says there is no return button on their order.
016
Can I stop the 3D model spinning or hide the AR button for one product?Solved
The auto spin makes one of my products hard to look at, and AR does not make sense for it.
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How do I put a newsletter sign-up box on one of my pages?Solved
I want an email sign-up strip just above the footer on my home page.
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I entered the wrong domain and it is stuck on Awaiting nameservers. How do I start over?Solved
I made a typo in my domain on the Custom Domain page and now I cannot enter a new one.
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