Should my coupon come off before or after tax?Solved
I see a Discount & tax option on my coupon and I don't know which one to choose.
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taxClear
I don't have a GST number. Can I still make my store live?Solved
I don't have a GST number. Can I still make my store live?
0123
My prices already include GST. How do I stop tax being added on top?Solved
I enter my product prices with tax already included, but I'm worried the checkout will add GST again on top of them.
01122
How do I charge CGST and SGST in my state and IGST elsewhere?Solved
I'm in Tamil Nadu. Local orders need CGST + SGST, and orders from other states need IGST. Can the tax rates handle this?
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01205
Where does the store address on my invoice come from?Solved
My invoice shows an old address and phone number. I am not sure where to update them.
014
What do I need to set up to ship to other countries?Solved
So far I only sell locally. I'd like to start taking orders from abroad. Which settings should I change?
01335
Why does it say "complete your tax set-up" before going live?Solved
I can't switch my store live because of a tax message.
01371
How do I show my GST number on invoices?Solved
My customers need my GSTIN on their invoice. I can't find a field for a tax registration number anywhere.
01330
Can I give one product a different tax rate, or make it tax-free?Solved
Most of my range is taxed at 18%, but a few items are 5% and some are exempt. Can I set the tax per product?
01249
How do I set up tax on my products?Solved
I need to charge tax at checkout. Where do I configure it, and can I have different rates for different regions?
01409
I added tax rates, so why is no tax showing at checkout?Solved
My GST rate is in the list but the checkout total doesn't include any tax.
012
If I change my tax rate, will it change the tax on old orders?Solved
The GST rate on my products changed and I need to update it, but I don't want my past invoices affected.
012
Can I make one state tax-free by adding a 0% rate for it?Solved
I added a 0% rate for one state, but customers there are still charged my normal tax.
013
Is there a receipt-style invoice for a small thermal printer?Solved
I print bills on a narrow receipt printer at my shop counter and the normal invoice is too wide.
013
Why can't I find a country in the Country list when adding a tax rate?Solved
I want to add VAT for the UK but only India shows in the Country dropdown.
012
What is the difference between the Default Tax Label and the Name on each tax rate?Solved
I see a label in Tax Settings and also a Name box on every rate, and I am not sure which one customers see.
013
Can I charge tax on the shipping fee as well?Solved
In my country, shipping charges are taxable too. Can WCart include the delivery fee when it works out the tax?
01457
Is tax worked out from the customer's delivery address?Solved
I want to be sure customers in other states get the right tax.
011
Why does the tax line on my order say incl.?Solved
On some orders the tax line shows the word incl. and the subtotal looks lower than my product prices.
014
Why are State, City and Postal greyed out when I add a tax rate?Solved
I want a rate for one state but I can't click the State box.
013
Can I set a decimal tax rate like 2.5%?Solved
My state charges 2.5% CGST and 2.5% SGST and I am not sure the rate box accepts decimals.
011
Can my invoice show the amount paid and the balance due?Solved
For Cash on Delivery orders I want the invoice to show that the amount is still to be collected.
014
Why doesn't my logo show on my printed invoice?Solved
The store name prints at the top of the invoice but the logo space is empty.
015
Can I upload all my tax rates from a spreadsheet?Solved
I have rates for many states and adding them one by one will take hours.
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