How can I see unused gift card balances across my store?Solved
I sold many gift cards at Diwali and want to know how much is still unspent.
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gift-cardsClear
I created a gift card order from the admin. Who receives the gift card code?Solved
A corporate client ordered gift cards over the phone and I entered the order myself with Create order.
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Can I cancel a gift card that was issued by mistake?Solved
I issued a gift card with the wrong amount and don't want it to be used.
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A customer bought a gift card with Cash on Delivery. When does the recipient get the code?Solved
The order is still Pending and the recipient hasn't received anything yet.
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How can I tell which gift cards have been used?Solved
I've issued about 40 gift cards and want to know which customers have actually redeemed theirs.
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Can I give a gift card an expiry date?Solved
I'm issuing gift cards for a festival promotion and want them to be used within three months.
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A customer never received their gift card email. Can I send it again?Solved
Someone bought a gift card for a friend, but the friend says the email never arrived.
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How does a customer use a gift card code on my store?Solved
I issued a gift card to a customer and they're asking where to enter the code.
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If I cancel an order that included a gift card, is the gift card cancelled too?Solved
A buyer cancelled after I had already moved the order to Processing. The recipient may already have the code.
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How do I let gift card buyers choose their own amount?Solved
I want shoppers to be able to buy a gift card for any amount between 500 and 5,000.
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