How can I cut down on fake Cash on Delivery orders?Solved
I get COD orders that are refused at the door and come back, which costs me shipping both ways.
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I get COD orders that are refused at the door and come back, which costs me shipping both ways.
I only offer Cash on Delivery in some areas and customers keep asking.
The order page still says Balance due for the full amount even though the parcel is delivered and paid.
The order is still Pending and the recipient hasn't received anything yet.
Many of my customers prefer to pay when the parcel arrives. Is Cash on Delivery supported, and can it run next to a card gateway?
I can see the COD verification setting but I can't tick it.
For Cash on Delivery orders I want the invoice to show that the amount is still to be collected.
Most of my COD customers are fine. I only want to stop COD for suspicious ones.
Too many COD parcels are coming back. I want customers to pay before I ship.