How do I pause delivery to one pincode for a while without deleting it?Solved
Our courier has stopped going to one area for the monsoon. I want to switch it off and turn it back on later.
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Click a topic to explore1191 discussions by main topic: Plugins & apps 356 (30%), General 230 (19%), Getting started 153 (13%), Themes & design 141 (12%), Orders 109 (9%), Shipping & delivery 79 (7%), More topics 123 (10%).
pluginsClear
Can I change the back-in-stock form and the email shoppers receive?Solved
I want the notify form to match my brand and the email to sound like us.
0112
Where do I enter my Shiprocket login, and which details does it need?Solved
I have a Shiprocket account and want to connect it so I can create shipments from my orders. What do I fill in?
01381
Can customers sign in with a social account?Solved
Creating a password puts some shoppers off. Can they log in with an account they already have?
01305
Can I keep add-on details out of the order confirmation emails?Solved
Some add-ons are internal notes and I do not want them listed in the customer email.
016
How do I take money back out of a customer's wallet if I credited too much?Solved
I added store credit to the wrong customer and need to remove it.
016
Can I create a vendor account myself instead of waiting for the seller to register?Solved
A local supplier asked me to set up their seller account for them so they can start listing.
016
I activated Multi Warehouse but still cannot add a second warehouse. Why?Solved
Territories and store locations now let me add more, but the warehouse page still says I have reached my limit.
017
Can I import just a few products from my supplier instead of the whole catalogue?Solved
My Printify shop has 80 designs but I only want to sell 10 of them on my store for now.
014
Can I write a different policy for refunds, exchanges and cancellations?Solved
My refund rules are not the same as my exchange rules, and I want customers to see the right one.
017
Can returned items go back into my stock automatically?Solved
When I accept a return I have to adjust stock by hand. Can Wcart do it for me?
014
Can I bulk import categories, brands and tags, not only products?Solved
I am moving from another platform and have a long list of categories and brands to set up before I add products.
015
Can customers return just one item from an order with several products?Solved
A customer bought three items and wants to send back only one of them.
016
Where do the Social Sharing buttons appear on my store?Solved
I added share buttons but I am not sure which pages show them to shoppers.
017
With several warehouses, what stock number does the product page show?Solved
I hold the same SKU in two warehouses. Will shoppers see each warehouse separately or one total?
015
Where can I see the emails collected by my spin wheel?Solved
People are spinning the wheel and I want to add their emails to my newsletter list.
015
How do I set up an authenticator app for my own admin login?Solved
I want to use Google Authenticator on my phone instead of waiting for email codes every time I log in.
016
How do I sell a product on a monthly subscription?Solved
I sell a monthly coffee box and want customers to be charged every month.
01225
A plugin shows a block on my product page that I don't want — can I hide it?Solved
One of my plugins adds a section in a place I don't like, but I want to keep the plugin.
01412
Can shoppers rewatch my live stream after it ends?Solved
Lots of customers missed my live sale. I'd like the recording to stay up so they can still shop from it.
017
Can I check which prices will change before I apply Price Toggling?Solved
I have a big catalogue and do not want to change the wrong prices by accident.
018
Can I reply to customers' WhatsApp messages from WCart?Solved
Customers reply to our order messages and I want to answer them without my phone.
0114
Can I pick a date range for most viewed products and top searches?Solved
I want to see what shoppers searched for during my Diwali sale only.
016
Where can I see how much each vendor earned and how much commission I kept?Solved
At the end of the month I need a per-vendor breakdown before I pay my sellers.
018
What do I need to connect UPS for my shipments?Solved
I ship to the US and Europe with UPS.
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