Why can't I select INR for PayPal?Solved
The Supported Currency list for PayPal doesn't have rupees.
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Can I turn on two-factor login for my staff but not for my customers?Solved
I want the admin dashboard protected, but I don’t want shoppers to deal with extra codes.
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What's the difference between Description and Full description on a product?Solved
I see a Description box and a "+ Add full description" link. Which one should I use?
016
Can I use CookieYes or CookieBot instead of the built-in cookie banner?Solved
My business already uses a consent tool on our other sites.
01542
What is the coloured score next to the Save button on my product page?Solved
There's a little number like 58 at the top of the product edit page and I don't know what it means.
016
How do I add a favicon, the small icon in the browser tab?Solved
My store's browser tab shows a generic icon. I want my own symbol there.
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Can one Stripe account take payments in several currencies?Solved
I sell in rupees and dollars and want Stripe to handle both.
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What details do I need to connect each dropshipping or print-on-demand provider?Solved
I opened the Drop-shipping page and every provider asks for something different.
013
Why don't my saved attribute values show up as quick-add chips when I add variants?Solved
I saved a Colour attribute with eight colours, but when I add the option to a product I still have to type each colour.
016
What are attributes, and why do I need them for variants?Solved
I want to sell a T-shirt in several sizes and colours, and the variant screen keeps mentioning attributes.
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Why is a product I restored from Trash still not showing in my shop?Solved
I deleted a product last week, then restored it from Trash today, but customers still can't find it.
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Which payment gateway can I use for customers in Kenya, Nigeria or other African countries?Solved
Most of my buyers are in East and West Africa. Razorpay and Cashfree do not work for them.
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What do the product statuses Active, Draft, Pending approval and Rejected mean?Solved
I see four options in the Status box on the product page and I'm not sure which to use.
017
What is the Cost per item field, and can my customers see it?Solved
There is a Cost per item box under the price and I'm worried shoppers will see what I paid.
015
Can I change or remove many products at once from the product list?Solved
I have a lot of old products to clean up and don't want to open each one.
01573
Can each variant of a product have its own shipping cost?Solved
My large size costs more to send than the small one.
014
What details do I need to connect Cashfree?Solved
I have a Cashfree merchant account and want to use it on my store.
016
How do I sort my admin product list by name or by the date I added products?Solved
I want to see my newest products at the top, and sometimes list everything A to Z.
015
Can I change the "Buy Now" button text on an affiliate product?Solved
I list products sold on Amazon and want the button to say "Buy on Amazon".
014
What do I need from PayU to accept payments through PayUmoney?Solved
I signed up with PayU and want it at checkout.
015
General Settings will not save and says Support Contact must be 6–15 digits. What is wrong?Solved
I click Submit on General Settings and get an error about my phone number.
013
My whole storefront shows a "be back soon" page instead of my shop. What happened?Solved
Every page on my site, even the home page, shows the same message and no products.
015
Can each variant have its own weight, size and shipping cost?Solved
My small and large planters weigh very differently, so shipping should be different too.
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If my Selling Location list is empty, which countries can customers pick at checkout?Solved
I never added anything under Selling Location. Can anyone in the world order?
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How do I stop selling one size or colour without deleting the whole product?Solved
The XL in red is discontinued but the other sizes are still available.
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