Can I add many customers to a customer group at once?Solved
I have about 40 trade buyers and do not want to open every account one by one.
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Cartana says "Approval required" in the chat. What happens if I click Approve?Solved
I asked Cartana to change a product price and it showed a yellow box with three buttons.
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Products in my subcategory do not show on the main category page. How do I fix it?Solved
I have Clothing with Shirts and Trousers under it. Shirts shows its products, but Clothing looks almost empty.
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Why did my email campaign go to far fewer people than I have customers?Solved
I have 800 customers but my campaign shows only 150 recipients.
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Why can't my staff member open a product from the product list?Solved
My new assistant can see the product list, but the product names aren't clickable for her.
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How can I list only the customers who registered during my sale week?Solved
I ran a promotion from the 1st to the 7th and want to see how many new accounts it brought in.
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Can I send an email campaign only to one customer group?Solved
I want to email my wholesale buyers about new bulk prices without the retail customers seeing it.
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When I add a redirect, do I type the full web address or just the part after my domain?Solved
I'm not sure whether Old path needs https and my domain or only the /product/... part.
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Why will my image not upload to the media library?Solved
I pick a photo and the upload fails or does nothing.
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My newsletter sign-ups are not showing in my subscriber list. Where do they go?Solved
Shoppers tell me they subscribed on my site, but my Newsletter Subscribers page stays empty.
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How do I show Google Play and App Store download buttons on my store?Solved
We have a mobile app now and want the store to link to it.
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How do I change the small icon shown in the browser tab for my store?Solved
My store tab shows a default icon instead of my brand.
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If I change my category URL prefix, will the links in my menu and blog posts break?Solved
I want my category pages to use /collections instead of the current word in the URL.
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Should my store use www or non-www, and where do I set it?Solved
My store opens on both mybrand.com and www.mybrand.com. Is that bad for SEO?
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Does a staff member I invite need to create their own password?Solved
I want to add my store manager, but I don't want to make up a password and send it to her.
010
What does Faster page loading in Admin Settings do?Solved
I noticed a Faster page loading option with a Beta label and I'm not sure if I should turn it on.
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My customer export does not include addresses or customer groups. Is something wrong?Solved
I exported my customers for my accountant but the file only has a few columns.
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Why can't I see Roles & Permissions in my Settings menu?Solved
Someone told me to add staff from Roles & Permissions, but there's no such section in my settings.
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Why does my Staff page show "Upgrade to add more" instead of Invite staff?Solved
I only have two staff members, but I can't invite a third.
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