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My newsletter sign-ups are not showing in my subscriber list. Where do they go?
Shoppers tell me they subscribed on my site, but my Newsletter Subscribers page stays empty.
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Sign-ups from a newsletter block on your storefront are saved straight to Marketing → Newsletter Subscribers, with the source form:newsletter.
If they are missing:
- Make sure the status filter at the top is All, and clear Search by email….
- Check the sign-up box on your storefront is a newsletter block. A contact form collecting emails stores them under Settings → Form Submissions instead.
- Test it yourself with a new email address, then refresh the subscriber page; the address should appear as Subscribed.
Spin-wheel entries are collected separately in that plugin.
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