Is there a quick way to tick every permission for a role?Solved
I'm setting up a Store Manager role that should be able to do almost everything. Ticking each box takes ages.
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Can I rename a role or delete one I no longer use?Solved
I made a role called "Temp Diwali Help" and want to tidy up my roles list.
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I restored a blog post from Trash. Why isn't it on my blog?Solved
I deleted a post by mistake, restored it, but customers still cannot see it.
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The Send test email button on my Email settings fails. What should I check?Solved
I clicked Send test email and got an error instead of a test message.
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How do I cancel a staff invitation I sent to the wrong email address?Solved
I made a typo in my new employee's email when I invited them.
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Why can't I find the Sales by Date and Coupon-wise reports in my admin menu?Solved
I read that Wcart has sales reports by date, location and coupon, but I cannot see a Reports item in the sidebar.
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Can I find a customer by their phone number in the admin?Solved
A customer called and only gave me their mobile number. I need to pull up their account quickly.
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Where is the store switcher if I manage more than one store?Solved
I run two stores with the same login and can't find how to move between them in the admin.
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How do I make my homepage title read like "My Store | Organic Groceries"?Solved
My browser tab and Google only show my store name. I want to add a short tagline.
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What happens to the customers in a group if I delete the group?Solved
I created a "Diwali VIP" group last year and no longer need it.
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I lost the signing secret for my webhook. Can I see it again?Solved
I closed the page before copying the secret, and now I cannot find it anywhere.
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Can I redirect an old page on my store to a different website?Solved
I moved my blog to another site and want the old blog links on my store to go there.
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How do I change what a staff member is allowed to do?Solved
My packer now also handles customer queries, so she needs more access than before.
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Google Search Console says my pages are blocked by robots.txt or marked noindex. How do I fix it?Solved
Search Console shows errors for every page and Google will not index my store.
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How do I choose a date range like last quarter or year to date on a report?Solved
Every report opens on the last 30 days. I need other periods for my tax filing.
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Can one customer belong to two customer groups at the same time?Solved
A buyer is both a wholesaler and a VIP, and I would like them to get both benefits.
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How do I change the loading image shown while my store pages load?Solved
My store shows a generic loading spinner and I'd like to use my own logo instead.
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Can I switch a redirect off for a while without deleting it?Solved
I set up a redirect for a sale page, but the old page is coming back next month.
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Why are there customers in my list that I never added and who never signed up?Solved
Several names in my customer list say they never created an account, but they did buy from me.
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Some product images on my store suddenly show as broken. What happened?Solved
A few products now show an empty box where the photo used to be. I recently tidied up my media.
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How can I see which products used up my Cartana AI credits?Solved
My credits went down faster than I expected and I want to see where they were spent.
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I edited my robots.txt but my store is still blocked from search engines. Why?Solved
I saved a custom robots.txt allowing everything, but Search Console still says my pages are blocked.
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How do I go back to the default robots.txt after I changed it?Solved
I edited robots.txt and I think I made a mistake. I want the original back.
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How do I stop a former employee from logging in to my store admin?Solved
One of my staff has left the company and I need to remove their access today.
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A customer says they get "This account is disabled" when they try to sign in. What does it mean?Solved
They are using the right email and password but cannot log in to my store.
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