WcartCommunitySign inJoin
0

The Send test email button on my Email settings fails. What should I check?

I clicked Send test email and got an error instead of a test message.

generalemailtest-email

· 5 views

1 answer

0
Accepted

On Settings → Web Settings → Email Provider, the error message tells you the cause:

  • "Your monthly email limit is used up": the test is a real email and needs allowance. Use Buy more emails or Upgrade my plan, or wait for the reset on the 1st.
  • If you ticked Send through my Postmark account, check the Postmark Server Key is correct and click Save before testing again.

The test goes to your store's support email, so make sure that address is right under Settings → Web Settings → General Settings. Also check your spam folder. Every attempt, with its result, is listed under Email Delivery Logs.

Answered by Wcart Team·
Sign in to answer. Sign in or create an account.